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R
DXP, DXP Plus, and FX Series
Digital Communications Systems
LCD Speakerphone
Station User’s Guide
COMDIAL
1QZ 2ABC 3DEF
GHI JKL MNO
4 5 6
PRS TUV WXY
7 8 9
OPER
0 #
TRNS/CNF
HOLD TAP INTERCOM SPEAKER SHIFT MUTE
MESSAGE
1 ABC 2 DEF 3
SHIFT
GHI JKL MNO
4 5 6
TAP
TRNS/CONF
PRS TUV WXY
7 8 9
SPEAKER
* 0 #
MUTE
R
HOLD
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D R E E G T I C I E R D T I S I This user’s applies to the following system and telephone models: System Models: DXP systems with software 12A and later. • DXP Plus systems with software 12A and later. • FX Series with software 12A and later. • Telephone Models: Impact 8024S-** Rev. A and later. • Impact 8012S-** Rev. A and later. • Impact SCS 8324S-** Rev. A and later. • Impact SCS 8312S-** Rev. A and later. • Impact SCS 8324F-** Rev. A and later. • If you need more information, consult GCA70–2
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GCA70–258 Contents Contents 1 Introducing The Telephone ........................... 1–1 1.1 UnderstandingWhatTheLightsMean............... 1–1 1.2 UsingTheLCDAbbreviations..................... 1–3 1.3 Using Your Speakerphone......................... 1–7 1.4 AdjustingTheTelephonePedestal ................. 1–12 2 AnsweringCalls..................................... 2–1 2.1 AnsweringCalls ................................ 2–1 2.2 Answering A Subdued Off- Hook Voice Announcement (SOHVA) ...............
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Contents GCA70–258 6 Transferring Calls................................... 6–1 6.1 Transferring OutsideCalls ........................ 6–1 7 Conferencing Calls .................................. 7–1 7.1 ConferencingStationsTogether .................... 7–1 8 ProgrammingYour Telephone ........................ 8–1 8.1 StoringDSS Numbers............................ 8–1 8.2 StoringFeature Buttons .......................... 8–2 8.3 StoringAResponseMessageButton ................ 8–2 8.4 ProgrammingSpee
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GCA70–258 Contents 10 Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console. . 10–1 Publication Index................................... Index–1 Q uick ReferenceGuide..................... Quick Reference–1 Contents – 3
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GCA70–258 Introducing The Telephone Introducing The Telephone 1 Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s many functions. If you should need more information about a particular function or on a function not listed in this guide, consult the LCD Speakerphone Reference Manual, GCA70–250 (your system attendant should have several copies). 1.1 Understanding What The Lights Mean The lights on your telephone indica
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Introducing The Telephone GCA70–258 Next to a fixed feature or programmable feature button: – • Steady red = the feature is on. • Steady off = the feature is off. Next to an INTERCOM button: – • Steady green with a quick flash = you are using your intercom. • Winking red = an LCD message is set on your telephone for others to receive when calling. • Flashing orange = another station is calling you. Above the HOLD button: – • Fluttering red = message awaits pick up. • Winking green = a line is on
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GCA70–258 Introducing The Telephone 1.2 Using The LCD Abbreviations The following chart identifies the abbreviations on your LCD screen and provides a brief definition of each feature. Abbreviation Feature Definition Account Stores a button that enables account ACCT code entry. Set Reminder Sets two reminder alerts that will ALERT sound at your station at specified times. ALL All Calls Routes all of your calls to a different Forward station location. ANS Answer Answers a call ringing at your sta
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Introducing The Telephone GCA70–258 Abbreviation Feature Definition CAMP Camp On Has system call you when busy station becomes idle. When chosen as a feature, stores a button that enables the function. IWillCall Respond to a SOHVA call with a CALLBK Back non-verbal message. Clear Features Stores a button that clears a CLEAR currently active or engaged feature. Clear Cancels a call forward condition. CLR Conference Establishes a conference. CONF Dark (contrast) Makes LCD screen darker. DARK Displ
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GCA70–258 Introducing The Telephone Abbreviation Feature Definition HAVE HOLD Ask Caller To Hold Send a non-verbal response to a SOHVA caller so he or she will know to place the outside caller on hold. Light (contrast) Makes the LCD screen lighter. LIGHT Message Turns on message-waiting light MSG at another station. Background Music Turns on the background music MUSIC at your station. When chosen as a feature, stores a button that enables the function. NEXT Next Display Shows the next display. N
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Introducing The Telephone GCA70–258 Abbreviation Feature Definition PRIV Privacy When chosen as a feature, stores a button that releases privacy for a current call. QUERY Button Query Displays program status of any button. RECON Reconnect Reconnects you to a transferred call. Ring Tone Select different ringing tones. RING Save Number Permanently saves last SAVE number you dialed. When chosen as a feature, stores a button that provides the function. SDIAL Speed Dial Programs a number for one-butt
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GCA70–258 Introducing The Telephone 1.3 Using Your Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is too cl
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Introducing The Telephone GCA70–258 1.3.2 Speakerphone User Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8324F-** when it is operating in full-duplex mode. However, when the 8324F-** is in half-duplex mode or in “speech training” mode, the following guideline are applicable. Both parties cannot talk at the same time. You must wait for silence • out of your loudspeaker before talking. You must stop talking to hear the other party. Background noi
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GCA70–258 Introducing The Telephone • To manually place a call using your speakerphone, 1. Press the INTERCOM or line button. 2. Dial the number. 3. When party answers, speak toward the telephone. • To automatically dial a number using your speakerphone, 1. Press the preprogrammed speed dial or DSS button and speak toward the telephone when your party answers. • To answer a call with your speakerphone, 1. Press the INTERCOM or line button with flashing red or orange light. 2. Speak toward the te
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Introducing The Telephone GCA70–258 LCD Alphanumeric AW700A Display Handset Interactive Buttons (NOT programmable) Keypad Programmable TAP Buttons Button R Volume Up Volume Down 1 QZ 2 ABC 3 DEF Transfer/ GHI JKL MNO 4 5 6 Shift Conference PRS TUV WXY Button 7 8 9 Button 0 OPER # Mute Message TRNS/CNF Button Waiting HOLD TAP INTERCOM SPEAKER SHIFT MUTE Light Speaker Button Hold Button Connectors On Bottom Of Telephone Intercom Handset Line Cord Optional Button Headset ! Microphone Opening Impact
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GCA70–258 Introducing The Telephone LCD Alphanumeric Display SCS02 Interactive Buttons (NOT programmable) Handset Programmable Buttons Intercom Button* Telephone Speaker Message Waiting Light* Shift Button* MESSAGE 1 ABC 2 DEF 3 SHIFT TAP Button* GHI 4 JKL 5 MNO6 TAP Dialpad TRNS/CONF PRS 7 TUV 8 WXY 9 Transfer/Conference Button* SPEAKER * 0 # Speaker Button* MUTE R HOLD Mute Button* Hold Button* Volume Up Microphone Opening Volume Down Connectors On Bottom Of Telephone *NOTE: These are default
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Introducing The Telephone GCA70–258 1.4 Adjusting The Telephone Pedestal (Models 8312S, 8324S, and 8324F only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. • To adjust the pedestal, 1. Grasp the rear of the pedestal base firmly with one hand while lifting the rear portion of the telephone upward with your other hand 2. While pivoting the telep
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GCA70–258 Answering Calls Answering Calls 2 NOTE: Throughout this book, all references to fixed buttons are printed in upper case bold type, for example “Press the INTERCOM button.” All references to interactive buttons are printed in upper case bold italic type, for example “Press the OPTIONS button.” 2.1 Answering Calls • To answer a call ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is red, press the flashing line button and lift handset. • To
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Answering Calls GCA70–258 • To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. Press INTERCOM. 4. Dial 65 through 68 to select ringing zone (1–4) where the bell is located, or dial 69 to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS). 2.2 Answering A Subdued Off- Hook Voice Announcement (SOHVA) The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOHV
