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2757 VoIP Phone
Users Guide
Rev. 1.0
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Table of Contents 1 Introduction ........................................................................................................................... 5 1.1 Package Contents.......................................................................................................... 5 1.2 Features ......................................................................................................................... 5 1.3 Basic Setup ......................................................
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2.11.2 Headset ............................................................................................................... 37 3.1 Speed Dial.................................................................................................................... 37 3.2 Call Forwarding ............................................................................................................ 38 3.2.1 Busy ..........................................................................................
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3.11.1 Phone Interface ................................................................................................... 53 3.11.2 Web Interface ...................................................................................................... 54 3.12 Change Password for the Web Interface ..................................................................... 55 4 Troubleshooting ..............................................................................................................
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1 Introduction 1.1 Package Contents Thank you for purchasing the Cortelco 2757 Voice over Internet Protocol (VoIP) phone. The following items should be packed with the 2757. Please contact your dealer if any of them is missing. 2757 Phone (Main Body) 1 pcs Handset 1 pcs Handset Cable 1 pcs Network Cable 1 pcs Desk Stand 1 pcs 1.2 Features The 2757 is a sophisticated, state-of-the-art VoIP phone system. Instead of using conventional phone lines, it uses IP data to make and r
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1.3 Basic Setup Please follow the instructions below to configure the 2757 and make it ready to use. 1. Unpack the box and check for missing items. 2. Connect an Ethernet cable to the WAN jack on the bottom of the 2757. Be sure the other end of this cable connects to your network. In a home application, connect to your cable or DSL modem. In a business application, connect to a convenient network outlet. 3. Install the desk stand as shown below. Note that the stand can be installed in
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7. All the lighted buttons on the phone should now briefly light. If not, please verify that the phone has power. 7.1 By default, the 2757 will use Dynamic Host Configuration Protocol (DHCP) to obtain an IP address automatically. You will see the message below during this time. If the phone is unable to get an IP address, the Message Waiting LED (the bar-shaped LED located above the LCD) will light in red. The phone will try to obtain an IP address for 2 to 3 minutes. After this, t
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2 Network Setup 2.1 Static IP Address 1. Press ‘Menu’ 2. Press ‘Up’ or ‘Down’ until ‘3. Settings’ is highlighted, then press ‘Select’. 3. Press ‘Up’ or ‘Down’ until ‘4. System Configuration’ is selected, then press ‘Select’. 8
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4. Press ‘Select’ when ‘1: Network Setting’ is highlighted. Use ‘Up’ or ‘Down’ to change network setting to ‘Static’. Press ‘Save’. 5. Press ‘Down’ until ‘2. IP Address (Static)’ is selected, and press ‘Select’. You will be prompted to enter an IP address. Use the numeric keypad to input this address. Use the * key, to input the period. For example, to input the IP address ‘192.168.4.50’, press the following keys: ‘192*168*4*50’. When entering an IP address, you can erase digits
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6. Now you must set the subnet mask. Press ‘Up’ or ‘Down’ until ‘3. Subnet mask (Static)’ is selected, then press ‘Select’. You’ll be prompted to input the subnet mask. Use the method described above to enter the subnet mask. 7. Now you must set the default router. Press ‘Up’ or ‘Down’ until ‘4. Default Router (Static)’ is selected, then press ‘Select’. You will be prompted to input the IP address of the router on your local network. 8. Setting the DNS IP Address is the last step
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10. If you only need to change the network settings, but don’t need to change the SIP server information (i.e. this is not an initial setup), you must save the new network settings and reboot the 2757. To save the new network settings, press ‘Up’ or ‘Down’ until ’20. Commit Changes’ is selected, then press ‘Select’. When ’Changes saved’ is displayed on the LCD screen, all the settings are saved. 11. To reboot the 2757, press ‘Down’ to move to ’21. Reboot System’, and press ‘Select’. ‘
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2. Press ‘Up’ or ‘Down’ until ‘3. Settings’ is selected, then press ‘Select’. 3. Press ‘Up’ or ‘Down’ until ‘4. System Configuration’ is selected, then press ‘Select’. 4. Press ‘Select’ on ‘1: Network Setting’. Use ‘Up’ or ‘Down’ to change network setting to ‘PPPoE’. Then press ‘Save’. 12
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5. Press ‘Down’ until ‘7. PPPoE Username’ is selected, and press ‘Select’. You’ll be prompted to enter a PPPoE username. Use the numeric keypad to input your username. For example, to enter ‘B’, press ‘2’ rapidly 3 times. The time between each keystroke must be less than 2 seconds. If the time period is longer than 2 seconds, the cursor will move right and you can enter a new character. To erase a character, press ‘Clear’. When you finish entering the PPPoE username, press ‘Save’, or pr
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7. Now press ‘Down’ until ‘9. PPPoE Authmode’ is selected, and press ‘Select’. Press ‘Up’ or ‘Down’ to select the PPPoE authentication mode. After selecting either ‘PAP’ or ‘CHAP’, press ‘Save’ to save the setting. 8. After the PPPoE information is set, please move to Section 2.5 to enter your SIP server information. 9. If you only need to change the network settings, but don’t need to change the SIP server information (i.e. this is not an initial setup), you must save the new networ
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10. To reboot the 2757, press ‘Down’ to move to ’21. Reboot System’, and press ‘Select’. ‘Rebooting’ will appear on the LCD screen. After the reboot is completed, the 2757 is ready for use. 2.3 DHCP When using DHCP, an IP address will be issued to your IP phone by the DHCP server on your local network. 1. Press ‘Menu’ 2. Press ‘Up’ or ‘Down’ until ‘3. Settings’ is selected, then press ‘Select’. 15
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3. Press ‘Up’ or ‘Down’ until ‘4. System Configuration’ is selected, then press ‘Select’. 4. Press ‘Select’ on ‘1: Network Setting’, and use ‘Up’ or ‘Down’ to change network setting to ‘DHCP’, then press ‘Save’. 5. Please refer to Section 2.5 for SIP server setup information. 6. If you only need to change the network settings, but don’t need to change the SIP server information (i.e. this is not an initial setup), you must save the new network settings and reboot the 2757. To sa
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7. To reboot the 2757, press ‘Down’ to move to ’21. Reboot System’, and press ‘Select’. ‘Rebooting’ will appear on the LCD screen. After the reboot is completed, the 2757 is ready for use. 2.4 Network Setup (Web Configuration) You can also configure the network by using a web browser. In order to do this, you must first know the IP address of the 2757. If you are using PPPoE or DHCP, please follow the instructions below to get the IP address. 2.4.1 Display IP Address 1. Press ‘Men
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3. Press ‘Up’ or ‘Down’ until ‘5. Model Information’ is selected, then press ‘Select’. 4. Press ‘Up’ or ‘Down’ until ‘4. IP Address is highlighted. Make a note of the IP address, and then press ‘Exit’ three times to return to the main menu. 2.4.2 Web Interface Network Configuration 1. Use a web browser to connect to the IP address of the IP Phone. For example, if the IP Phone’s IP address is 192.168.4.50, type ‘http://192.168.4.50’ in the browser’s address bar. A login window will
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2. After you have logged in, you will see a summary of the current network settings. To make changes or enter additional information, click ‘Network’ on the left. 3. On this screen, you can choose the connection mode (static IP, PPPoE, or DHCP), enter the IP address in static IP mode, and enter PPPoE username and password. You can also enable the VLAN function. After entering the desired settings, you must click ‘Submit’ at the bottom of the web page. To discard the settings, click
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4. Now click ‘Management’ on the left. Then click the ‘Configuration Commit / Reset’ tab. Press ‘COMMIT…’. When the ‘Configuration OK’ message appears, the network settings have been saved. 5. Now click ‘Management’ again. Then click the ‘System Restart’ tab, and click ‘RESTART…’. The 2757 will reboot. After about 1 minute, it will be ready for use. 20
