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Jam message Area name
Lexmark™ X560
Jam at Scanner
7 ADF tray
Open ADF Cover R
and Remove Paper
Clearing Jams Guide
Turn the Green Dial
to Remove Paper
Avoiding and clearing
Clearing Tray 1 (MPT) jams
jams
If the paper did not feed from the multipurpose feeder
correctly, Jam at Tray 1 appears.
1 Pull the jammed paper out of the multipurpose feeder tray,
Avoiding jams
and then remove any remaining paper from the tray.
The following hints can help you avoid jams:
• Use only recommended paper or sp
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3 Remove any jammed paper from inside the printer. 4 Close the front door. 2
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5 Grasp the handle, and pull Tray 1 out. Remove the tray 6 Remove any jammed paper from inside the tray housing. Clearing Tray 2 jams completely. If the paper did not feed from Tray 2 correctly, the jam is in the tray. Jam at Tray 2 appears. 1 Grasp the handle, and pull Tray 1 out. Remove the tray completely. 7 Align the tray, and insert it. 3
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2 Remove the jam. The jam could be in the tray or behind the • Jams behind the tray area—Locate the jam on the tray area. bottom surface of the tray housing. You may have to reach far under the printer to locate the jam, as shown in the • Jams in the tray—Locate the single piece of paper lying following illustration. Pull the jam straight out. on top of the stack. Pull it straight out. 3 Align the tray, and insert it. 4 Push the release button, and gently lower the front door. CAUTION—HOT SURFAC
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5 Remove any jammed paper from inside the printer. 6 Close the front door. • Jams in the tray—Locate the single piece of paper lying on top of the stack. Pull it straight out. Clearing Tray 3 jams If the paper did not feed from Tray 3 correctly, the jam is in the tray. Jam at Tray 3 appears. 1 Grasp the handle, and pull Tray 3 out. Remove the tray completely. 2 Remove the jam. The jam could be in the tray or behind the tray area. 5
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4 Push the release button, and gently lower the front door. • Jams behind the tray area—Locate the jam on the 5 Remove any jammed paper from inside the printer. bottom surface of the tray housing. You may have to reach CAUTION—HOT SURFACE: To reduce the risk of injury far under the printer to locate the jam, as shown in the from a hot component, allow the surface to cool before following illustration. Pull the jam straight out. touching it. 3 Align the tray, and insert it. 6
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CAUTION—HOT SURFACE: To reduce the risk of injury 6 Close the front door. 2 Lift the fuser pressure release levers to release tension on the from a hot component, allow the surface to cool before paper. touching it. 1 Push the release button, and gently lower the front door. Clearing jams in the fuser If the paper is jammed in the fuser area, Jam at Exit or Jam at Reg. Roll appears. A Jam at Reg. Roll message indicates the paper is jammed below the fuser. A Jam at Exit message indicates the pape
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3 Lift the fuser cover, and then remove the jammed paper. 4 Close the fuser cover, and then lower the pressure release 5 Close the front door. levers. 8
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2 Pull out the jammed paper from the duplex unit. If jammed 3 Lift the transfer belt unit. Clearing jams in the duplex unit paper cannot be found, go to the next step. If the paper did not feed through the duplex unit correctly, the jam is in the duplex paper path. Jam at Duplexer appears. CAUTION—HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Push the release button, and gently lower the front door. 4 Remove any jammed paper from
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5 Close the transfer belt unit. 6 Close the front door. Clearing jams in the ADF If the paper is jammed in the ADF, Jam at Scanner appears. Remove all jammed paper, and make sure the paper feed tray is not overfull. 1 Remove all paper from the paper feed tray, and then open the ADF cover. 10
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2 If the jam is in the paper feed area, remove the jam by carefully 3 If the jam is at the paper exit area, turn the dial to remove the 4 Close the ADF cover. pulling it up. jam. 5 Open the scanner cover and remove any jammed paper from the paper feed area. 11
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6 Close the scanner cover. 7 When all the jammed paper is removed, Return the Removed Original and Press Start appears. Place the original document in the ADF, and then press Start to continue with the scan job. 12
