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GXV-3000 User Manual Grandstream Networks, Inc. Power 12V DC power port RCA Output RCA Output Interface to external display like TV set Headset 2.5mm Headset port 2.3 Wall Mount GXV-3000 can be wall mounted. The two wall mount sustaining brackets can be attached to the bottom of the main body: User can simply place the device against the wall with two holes to the fixed hanger and the two sustaining brackets balance the bottom to position the phone on the wall.
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GXV-3000 User Manual Grandstream Networks, Inc. 2.4 Safety Compliances The GXV-3000 phone is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The phone should only be operated with the universal power adaptor provided with the package. Damages to the phone caused by using other unsupported power adaptors are not covered by the manufacturer’s warranty. 2.5 Warranty Grandstream has a reseller agreement with our reseller c
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GXV-3000 User Manual Grandstream Networks, Inc. 3 Product Overview GXV-3000 IP Video Phone is designed to be used in general household or office. The following photo illustrates the appearance of a GXV-3000 IP Video phone. Front View Back View - 8 -
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GXV-3000 User Manual Grandstream Networks, Inc. 3.1 Key Features Grandstream GXV-3000 IP Video Phone is a next generation advanced IP video telephone based on industry’s open standard SIP (Session Initiation Protocol) and H.264. Built upon Grandstream’s innovative technology, GXV-3000 IP Video Phone features superb audio and video quality, rich functionalities, stylish exterior design and highly attractive price. Software Feature: Support SIP 2.0 ， TCP/UDP/IP ， RTP/RTCP ， HTTP/
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GXV-3000 User Manual Grandstream Networks, Inc. Support 2 USB (2.0) host ports, 1 audio and 1 video output jack (capable of outputting video to an external TV simultaneously), headset jack (2.5mm) Support silence suppression and VAD ，AGC and acoustic echo cancellation (G.167) Support standard encryption and authentication using DIGEST (MD5 and MD5-sess) and AES Support secure signaling (SIP over TLS, pending) and secure voice/video communication (SRTP) (pending) Support layer-2
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GXV-3000 User Manual Grandstream Networks, Inc. 3.2 Hardware Specification The table below describes the hardware specification of GXV-3000: Model GXV-3000 Dual 10M/100M auto-sensing Ethernet ports Ethernet Port Switch or router/NAT mode configurable LCD 5.6 inch TFT color LCD Advanced CMOS sensor (VGA resolution), Camera 330K Pixels RCA style stereo audio & composite video jack, Auxiliary Port 1 headset jack, 2 USB 2.0 ports Black or Silver ABS plastic, 30 buttons (6 of
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GXV-3000 User Manual Grandstream Networks, Inc. 4 Using GXV-3000 IP Video Phone 4.1 Getting Familiar with LCD GXV-3000 IP Video phone has a 5.6 inch TFT color LCD. Here is the sample LCD display showing the phone is registered to VoIP service providers’ SIP server/proxy with one missed call icon. The phone has a screen saver. When it is configured, the phone will show the screen saver or turn off the LCD just like normal laptop computer screen. Icon LCD Icon Definitions
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GXV-3000 User Manual Grandstream Networks, Inc. Handset, Speakerphone and Ring Volume Icon: 0-7 scales to adjust handset / speakerphone / ring volume Real-time Clock: Synchronized to Internet time server Time zone configurable via web browser Time Icon: AM AM for the morning PM PM for the afternoon 4.2 Getting Familiar with Keypad Here is the key assignment in the phone’s keypad: Line 1 – 3 Keys Message Camera Block Mute/Del Menu Keys Conference
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GXV-3000 User Manual Grandstream Networks, Inc. GXV-3000 IP Video phone has 30 key buttons: Key Button Key Button Definitions LINE1-LINE3 3 Line keys with LED, can be configured to different SIP profile Next “Menu Item” when phone is in keypad configuration mode UP ↑ Or increase handset/speakerphone volume when phone is ACTIVE Or increase ring volume when phone is in IDLE mode Previous “Menu Item” when phone is in keypad configure mode DOWN ↓ Or decrease handset/speakerphone volu
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GXV-3000 User Manual Grandstream Networks, Inc. Enable/Disable hands-free speaker mode SPEAKER HOLD Temporarily hold an ACTIVE call Dial a new number or Redial the last number dialed. After entering SEND the phone number, pressing this key would force a call to go out immediately before “no key entry timeout” value expires 12 standard Digit, * and # keys are usually used to make phone 0 - 9, *, # calls 4.3 Making and Answering Phone Calls 4.3.1 Handset, Speakerphone a
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GXV-3000 User Manual Grandstream Networks, Inc. For incoming calls, if an account is configured and registered, all incoming calls for that account will attempt to use its corresponding LINE if it is not in use. When the “virtually” mapped line is in use, GXV-3000 will flash the next available LINE (from Left to Right) in red color. A LINE is defined as “ACTIVE” when it is making or receiving a call, and its corresponding LINE LED is lit up in solid RED. 4.3.3 Making Calls T
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GXV-3000 User Manual Grandstream Networks, Inc. To make a direct IP calling, press “OK” button to bring up MAIN MENU, the select “Direct IP Call” in the MENU and press OK to select, then key in the 12-digit target IP address, press OK key again to call out. Examples: If the target IP address is 192.168.1.60 and port is 5062, like 192.168.1.60:5062, the key input to the Menu UI will be: 192*168*1*60#5062 followed by OK key to dial out, where “*” key represent “.” and “#” key r
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GXV-3000 User Manual Grandstream Networks, Inc. When receiving second or more incoming calls, besides playing a stutter Call Waiting tone, GXV-3000 will pick up the corresponding account or the next available LINE as described in section 4.3.2. 4.3.8 Call Transfer (Pending: Only work in Audio mode) GXV-3000 supports both BLIND and ATTENDED Transfer: 1. Blind Transfer: When a LINE is “ACTIVE”, user will get a dial tone by pressing the “TRNF” button, then dial the number and pres
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GXV-3000 User Manual Grandstream Networks, Inc. NOTE: • This feature requires the phone to be configured correctly in the “VoiceMail User ID” field the VM portal access number, also requires the Server to support this. 4.3.11 Mute / Delete When in conversation with an ACTIVE LINE, pressing “MUTE/DEL” will mute the conversation, which means you can hear the other party but the other party cannot hear you. Pressing the button again will resume the conversation. When pressed, the
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GXV-3000 User Manual Grandstream Networks, Inc. 4.4 Call Features GXV-3000 series phone supports a list of call features: Caller ID Block (or Anonymous Call), Disable/Enable Call Waiting, Call Forward on Busy, Delay, or Unconditional, etc. Following table shows the call features of GXV-3000 series phone. Key Call Features *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *67 Block Caller ID (per call) *82 Send Caller ID (per call) *7
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GXV-3000 User Manual Grandstream Networks, Inc.
User Manual
GXV-3000
Innovative IP Video Phone
For Firmware Version 1.0.0.24
Grandstream Networks, Inc.
www.grandstream.com
- 1 -
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GXV-3000 User Manual Grandstream Networks, Inc. Table of Contents 1 WELCOME - 4 - 2 INSTALLATION - 5 - 2.1 WHAT IS INCLUDED IN THE PACKAGE - 5 - 2.2 CONNECTING YOUR PHONE - 5 - 2.3 WALL MOUNT - 6 - 2.4 SAFETY COMPLIANCES - 7 - 2.5 WARRANTY - 7 - 3 PRODUCT OVERVIEW - 8 - 3.1 KEY FEATURES - 9 - 3.2 HARDWARE SPECIFICATION - 11 - 4 USING GXV-3000 IP VIDEO PHONE - 12 - 4.1 GETTING FAMILIAR WITH LCD - 12 - 4.2 GETTING FAMILIAR WITH KEYPAD - 13 - 4.3 MAKING AND ANSWERING PHONE CALLS
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GXV-3000 User Manual Grandstream Networks, Inc. 5.3 CONFIGURATION THROUGH CENTRAL PROVISIONING SERVER - 41 - 6 SOFTWARE UPGRADE - 42 - 6.1 FIRMWARE UPGRADE THROUGH TFTP/HTTP - 42 - 6.2 CONFIGURATION FILE DOWNLOAD - 44 - 6.3 MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD - 44 - 7 AUXILIARY PORTS - 45 - 7.1 USB 2.0 PORT - 45 - 7.1.1 Capture pictures via USB port - 46 - 7.2 RCA STYLE STEREO AUDIO & COMPOSITE VIDEO OUTPUT - 47 - 7.3 HEADSET JACK - 48 - 8 RESTORE FACTORY DEFAULT SET
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GXV-3000 User Manual Grandstream Networks, Inc. 1 Welcome Thank you for purchasing Grandstream award-winning GXV-3000 Video IP Phone. You made an excellent choice and we hope you will enjoy all its capabilities. Grandstream GXV-3000 SIP IP Video Phone is a next generation advanced IP videophone based on SIP and H.264 standard. Built upon Grandstream’s innovative technology, the GXV-3000 IP Video telephone offers a rich set of functionality, ease of use, superb sound and vi
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GXV-3000 User Manual Grandstream Networks, Inc. 2 Installation 2.1 What is Included in the Package The GXV-3000 phone package contains: 1) One GXV-3000 Main Case 2) One Handset 3) One Phone Cord 4) One Universal Power Adaptor 5) One Ethernet Cable 6) Two Wall Mount Sustaining Brackets 2.2 Connecting Your Phone Following is a backside picture of GXV-3000, each connection port is labeled with the name in the following table: Table 2-1: The connectors on the GXV-300
