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Gateway NV59C Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on Gateway NV59C service guides. Date Chapter Updates II
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. NOTE: This s
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Card Reader Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Removing the Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Removing the Thermal Module . . . . . . . . . . . .
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Table of Contents TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144 HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Wireless Function Failure . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items denoted with an (*) are only available for selected models. Operating System • Genuine Windows® 7 Home Premium 64-bit* • Genuine Windows® 7 Home Basic 64-bit* Platform • Intel® Core i5-430M/i5-520M/i5-540M processor (3 MB L3 cache, 2.26/2.40/2.53 GHz with Turbo Boost up to 2.53/2.93/3.06 GHz, 1066 MHz FSB, 35 W), supporting Intel® 64 architecture, Intel® Smart Cache* • Intel® Core i3-
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• External resolution / refresh rate: • VGA port up to 2560 x 1600: 60 Hz • VGA port up to 2048 x 1536: 85 Hz • HDMI™ port up to 1920 x 1080: 60 Hz • MPEG-2/DVD decoding • WMV9 (VC-1) and H.264 (AVC) decoding • Microsoft® DirectX Video Acceleration (DXVA) application interface (API) • HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth Digital Content Protection) support Storage subsystem • 160/250/320/500/640 GB hard disk drive • Multi-in-1 card reader, supporting: • Secure
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• 802.11b/g/n Wi-Fi CERTIFIED™ • 802.11b/g Wi-Fi CERTIFIED™ • WPAN1: Bluetooth® 2.1 • LAN: Gigabit Ethernet, Wake-on-LAN ready Privacy control • BIOS user, supervisor, HDD passwords • Kensington lock slot Power subsystem • ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes • 3-pin 90 W AC adapter6: • 133 (W) x 59 (D) x 31 (H) mm (5.23 x 2.32 x 1.22 inches) • 390 g (0.86 lbs.) with 180 cm DC cable • 3-pin 65 W AC adapter9: • 108 (W) x 46 (D) x 29.5 (H)
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• Gateway Power Management • Gateway Recovery Management • Gateway Registration • Gateway Social Networking Application • Gateway Updater • Adobe® Flash® Player 10 • Adobe® Reader® 9.1 • Cyberlink® PowerDVD™ • eBay® shortcut 2009 (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) • Google Toolbar™ • Microsoft® Office Personal 2007 (Service Pack 2) (Japan only, subject to customer request) • Microsoft® Office Trial (Service Pack 2) • Microsoft® Silverlight™ • Microsoft® Works SE 9 (Braz
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System Block Diagram Chapter 1 5
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Your Acer Notebook tour Front View 1 2 3 11 4 5 6 7 10 9 8 No. Icon Item Description 1 Webcam Web camera for video communication (for selected models). 2 Microphone Internal microphone for recording sound. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output. 4 HDD Indicates when the hard disk drive is active. Communication Indicates the computer’s wireless connectivity indicator device status. 6 Chapter 1
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No. Icon Item Description 5 Power button Turns the computer on and off. 6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when you use the computer. 8 Click buttons (left The left and right buttons function like the left and right) and right mouse buttons. 1 9 Indicates the computer’s power status. Power 1 Indicates the computer’s battery status. Battery 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The li
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Left View 14 2 3567 No. Icon Item Description 1 DC-in jack Connects to an AC adapter 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). 4 Ethernet (RJ-45) Connects to an Ethernet 10/100-based port network. 5 HDMI Connect to HDMI devices 6 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 7 Microphone-in Accepts input from external microphones. j
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Right View 14 2 35 6 No. Item Description 1 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray
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No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release Releases the battery for removal. latch 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Memory Houses the computer's main memory. compartment 5 Battery lock Locks the battery in position. 6 Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use. Note: Do not cover or obstruct the fan opening. Indicators The computer has several easy-to-read
