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HP Z220 SFF, Z220 CMT, Z420, Z620,
and Z820 Workstation Series
User Guide
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Copyright Information Warranty Trademark Credits First Edition: April 2012 Hewlett-Packard Company shall not be The HP logo is a trademark of Hewlett- liable for technical or editorial errors or Packard Company in the U.S. and other Part number: 669529-002 omissions contained herein or for incidental countries. or consequential damages in connection Microsoft and Windows are U.S. registered with the furnishing, performance, or use of trademarks of Microsoft Corporation. this material. The inform
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About this guide This guide provides setup and troubleshooting information for the HP Z Workstation series. It includes these topics: Guide topics Locating HP resources on page 1 Workstation features on page 6 Setting up the workstation on page 19 Setting up and restoring Microsoft Windows on page 31 Setting up and restoring Linux on page 33 Diagnostics and Minor Troubleshooting on page 40 Routine Care on page 46 TIP: If you do not find what you are looking for in this guide: — Find technical de
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iv About this guide
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Table of contents 1 Locating HP resources ....................................................................................................... 1 Product information .................................................................................................................. 2 Support ................................................................................................................................... 3 Product documentation ..................................................
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Using a third-party graphics configuration utility .......................................................... 27 Customizing the monitor display (Microsoft Windows) ................................................. 27 Converting to desktop configuration (Z220 CMT and Z420) ....................................................... 28 Installing optional components ................................................................................................. 30 Security ..........................
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Online support ........................................................................................................ 42 Troubleshooting a problem ........................................................................ 43 Instant Support and Active Chat ................................................................. 43 Customer Advisories, Customer and Security Bulletins, and Customer Notices .. 43 Product Change Notifications ................................................................
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1 Locating HP resources This section provides information on the following resources for your HP workstation: Topics Product information on page 2 Technical specifications ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number and Certificate of Authenticity labels ● Support on page 3 ● Product support ● HP Support Assistant ● Warranty information Product documentation on page 4 HP and third-party documentation, white papers ● Product notifications ● Technical spec
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Product information Table 1-1 Product information Topic Location Technical specifications Go to www.hp.com/go/quickspecs. In the left pane, select your region and then select Workstations. HP Cool Tools Most HP workstations with the Windows operating system are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot. To access these applications: ● Click the HP Cool Tools icon on the desktop, or ● Open the HP Co
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Support Table 1-2 Support Topic Location Product support For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician ● Obtain email support ● Find support telephone numbers ● Locate an HP service center HP Support HP Support Assistant is an HP application that helps you maintain the performance of your workstation Assistant and resolve problems through automated upda
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Product documentation Table 1-3 Product documentation Topic Location HP user documentation, white For the latest online documentation, go to http://www.hp.com/support/ papers, and third-party workstation_manuals. These include this User Guide and the Maintenance and documentation Service Guide. Removal and replacement videos To learn how to remove and replace workstation components, go to http://www.hp.com/go/sml. Product notifications Subscriber's Choice is an HP program that allows you to sig
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Product updates Table 1-5 Product updates Topic Location Driver and BIOS updates See http://www.hp.com/go/workstationsupport to verify that you have the latest drivers for the workstation. To determine the current workstation BIOS on your workstation, follow these steps during system power up: 1. Power on the workstation, and press Esc during boot up. 2. Press F10 to enter the F10 Setup utility. 3. Go to File > System Information. Note the BIOS version and date and compare it with the BIOS vers
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2 Workstation features For complete and current information on supported accessories and components for your workstation, see http://partsurfer.hp.com. HP Z220 SFF Workstation components This section describes the HP Z220 Small Form Factor (SFF) Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com. 6 Chapter 2 Workstation features
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Z220 SFF Workstation front panel components Figure 2-1 Front panel components Table 2-1 Component description Optional media card reader (shown) 1 Optical drive 5 or optional second hard disk drive Hard drive or optical drive activity 2 Power button 6 light 3 USB 2.0 ports (4, black) 7 Headphones connector Microphone or headphones connector 4 (software selectable, default mode is microphone) HP Z220 SFF Workstation components 7
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Z220 SFF Workstation rear panel components Figure 2-2 Rear panel components NOTE: The labels for the rear panel connectors use industry-standard icons and colors. Table 2-2 Component descriptions 1 RJ–45 network connector 7 DisplayPort (DP) Serial port 2 8 VGA (monitor) (blue) PS/2 keyboard connector 3 PS/2 mouse connector (green) 9 (purple) 4 Power cord connector 10 Audio line-out connector (green) 5 USB 2.0 ports (2) (back) 11 Audio line-in connector (blue) 6 USB 3.0 ports (4) (blue) The
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HP Z220 CMT Workstation components This section describes the HP Z220 Convertible Mini Tower (CMT) Workstation components. For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com. HP Z220 CMT Workstation front panel components Figure 2-3 Front panel components Table 2-3 Component descriptions 1 Optical drive 5 USB 3.0 ports (2) (blue) 2 Power button 6 Headphone connector 3 Hard drive activity light 7 Microphone connector 1394a
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HP Z220 CMT Workstation rear panel components Figure 2-4 Rear panel components NOTE: The labels for the rear panel connectors use industry-standard icons and colors. Table 2-4 Component descriptions 1 Power cord connector 9 Power supply Built-In Self Test (BIST) LED 2 PS/2 keyboard connector (purple) 10 PS/2 mouse connector (green) 3 DVI-I connector 11 Universal chassis clamp opening 4 Display Port (DP) connector 12 Cable lock slot 5 USB 2.0 ports (4) (black) 13 Padlock loop 6 USB 3.0 ports (2
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Simultaneous usage of integrated Intel HD graphics and discrete graphics cards (in order to drive more than two displays) can be enabled using NOTE: the Computer (F10) Setup Utility. However, HP recommends using only discrete graphics cards when attaching three or more displays. HP Z420 Workstation components HP Z420 Workstation front panel Figure 2-5 Front panel components Table 2-5 Component descriptions 1 Optical drive 5 USB 3.0 ports (2, blue) 2 Power button 6 Headphone connector 3 Hard d
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HP Z420 Workstation rear panel Figure 2-6 Rear panel components Table 2-6 Component descriptions Power supply Built-In Self Test 1 9 Audio line-out connector (green) (BIST) LED 2 Universal chassis clamp opening 10 Microphone connector (pink) AMT-enabled RJ-45 network 3 PS/2 mouse connector (green) 11 connector (orange) 4 USB 2.0 ports (4, black) 12 USB 3.0 ports (2, blue) IEEE-1394a FireWire connector 5 Security slot 13 (white) PS/2 keyboard connector 6 Padlock loop 14 (purple) 7 Audio line-i
