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C935 Series
User's Guide
April 2007 www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. CAUTION: The printer weighs 201 lbs (91.2
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Contents Safety information.........................................................................................................2 Learning about the printer............................................................................................9 Printer configurations...........................................................................................................................9 Understanding the control panel....................................................................
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Using labels.......................................................................................................................................38 Using card stock................................................................................................................................39 Storing paper.....................................................................................................................................39 Supported paper sizes, types, and weights.............
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283–284 and 287–288 paper jams....................................................................................................63 284–286 paper jams..........................................................................................................................65 289 staple jam...................................................................................................................................66 Understanding printer menus.................................................
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Understanding printer messages.............................................................................109 List of status and error messages...................................................................................................109 Maintaining the printer..............................................................................................123 Cleaning the exterior of the printer................................................................................................
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Using Secure mode.........................................................................................................................146 Troubleshooting.........................................................................................................148 Checking an unresponsive printer...................................................................................................148 Door A will not shut properly......................................................................
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Solid color pages......................................................................................................................................160 Toner fog or background shading appears on the page ..........................................................................160 Toner rubs off ...........................................................................................................................................161 Toner specks.............................................
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Learning about the printer Printer configurations All printer models have standard network capability. Basic model 1 Standard exit bin 2 Control panel 3 Standard 520-sheet tray (Tray 1) 4 Multipurpose feeder 5 Duplex unit Configured models 1 Standard exit bin 2 Control panel 9
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3 Standard 520-sheet tray (Tray 1) The High capacity feeder holds 2520 sheets and includes: 4–6 � 4—520-sheet tray (Tray 2) � 5—867-sheet tray (Tray 3) � 6—1133-sheet tray (Tray 4) 7 Multipurpose feeder 8 Duplex unit 1 Standard exit bin 2 Control panel 3 Standard 520-sheet tray (Tray 1) 4-6 The Tandem tray module (TTM) holds 1560 sheets and includes: � 4—520-sheet tray (Tray 2) � 5—520-sheet tray (Tray 3) � 6—520-sheet tray (Tray 4) 7 Multipurpose feeder 8 Duplex unit 10
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Fully configured model 1 Horizontal transport unit (HTU) 2 Control panel 3 Finisher 4 Finisher standard bin 5 Finisher bin 1 6 Finisher bin 2 (booklet-maker) 7 Standard 520-sheet tray (Tray 1) 8–10 The High capacity feeder includes: � 8—520-sheet tray (Tray 2) � 9—867-sheet tray (Tray 3) � 10—1133-sheet tray (Tray 4) Multipurpose feeder 11 Duplex unit 12 Note: The finisher shown above is the booklet finisher. The standard finisher is not shown. 11
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Understanding the control panel Control panel item Description 1 Display Shows messages and pictures that communicate the status of the printer 2 Indicator light Indicates the printer status: � Off—The power is off. � Blinking green—The printer is warming up, processing data, or printing. � Solid green—The printer is on, but idle. � Solid red—Operator intervention is needed. 3 Keypad Enter numbers or symbols on the display. 4 Navigation buttons Press or to scroll through menu lists. Press or
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Installing options Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the av
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Note: This operation requires a #2 Phillips screwdriver. 1 Remove the cover and system board. a Turn the screws on the cover counterclockwise, and then remove them. b Gently pull the cover and system board away from the printer, and then remove it. 2 Use the illustration below to locate the appropriate connector. Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or conn
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1 Firmware and flash memory card connectors 2 Memory card connector 3 Internal print server connector 4 Hard disk connector Installing a memory card CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connect
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4 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Reinstall the system board. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn the prin
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1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: � The entire length of the connector on the card must touch and be flush against the system board. � Be careful not to damage the connectors. 5 Reinstall the system board. Installing a printer hard disk CAUTION: If installing a printer hard disk after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning: System board electrical components and hard disks are eas
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Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate. 1 Access the system board. 2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package. 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk with the screws. 18
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5 Press the ribbon cable connector into the hard disk connector on the system board. 6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. 7 Reinstall the system board. Installing an internal print server or port interface card CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and
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An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server. 1 Access the system board. 2 Unpack the internal print server or port interface card. 3 Remove the metal plate on the system board tray that covers the connector slot and save the metal plate. 4 Align the connector on the internal print server or port interface card with the connector on the s
