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Digital KVM Switches
AP5610, AP5615 and AP5616
For Technical Support:
Installer/User Guide
www.apc.com
APC: 990-3256
590-800-501A
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USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generat
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® APC KVM Switch Installer/User Guide © 2008 American Power Conversion Corporation. All rights reserved. APC and the APC logo are registered trademarks of American Power Conversion Corporation or its affiliates. All other marks are the property of their respective owners. APC: 990-3256A 590-800-501C
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Instructions This symbol is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the KVM switch. Dangerous Voltage This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. Power On This symbol indicates the principal on/off switch is in the on position. Power Off This s
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iii TABLE OF CONTENTS Table of Contents List of Figures .................................................................................................................ix List of Tables.................................................................................................................... x Chapter 1: Product Overview.......................................................................................... 1 Features And Benefits.....................................................
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Table of Contents iv Opening the software................................................................................................................ 13 Setting up the software ............................................................................................................. 14 Rack Mounting A KVM Switch ........................................................................................................ 14 Rack mount safety considerations .............................
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Table of Contents v Chapter 4: Network Access Software .......................................................................... 35 Window Features ............................................................................................................................. 35 Customizing the window display .............................................................................................. 37 Adding A KVM Switch ................................................................
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Table of Contents vi Setting up user accounts ........................................................................................................... 62 Locking and unlocking user accounts....................................................................................... 63 Enabling and configuring SNMP ............................................................................................. 64 Enabling individual SNMP traps...................................................
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Table of Contents vii Adjusting Mouse Options.................................................................................................................88 Cursor type ............................................................................................................................... 88 Scaling ...................................................................................................................................... 88 Single cursor mode ......................
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Table of Contents viii Appendix C: Keyboard And Mouse Shortcuts ............................................................................... 109 Appendix D: Sun Advanced Key Emulation .................................................................................. 111 Appendix E: Ports Used By The Software ..................................................................................... 113 Appendix F: Product Specification.......................................................
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ix LIST OF FIGURES List of Figures Figure 1.1: Examples of KVM server modules.................................................................................. 2 Figure 1.2: Example KVM switch configuration............................................................................... 4 Figure 2.1: KVM switch configuration example ............................................................................... 8 Figure 2.2: KVM switch configuration with a tiered KVM switch.......................
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x LIST OF TABLES List of Tables Table 3.1: OSD interface status symbols.........................................................................................17 Table 3.2: OSD interface navigation basics.................................................................................... 18 Table 3.3: Setup features to manage routine tasks for the target devices ....................................... 20 Table 3.4: OSD interface status flags.....................................................
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1 CHAPTER Product Overview 1 The APC KVM switch integrates analog and digital keyboard, video and mouse (KVM) switching technology with advanced cable management, access for two or four simultaneous users and a user ® interface. The KVM switch has USB and PS/2 ports on the rear panel that support all major target device platforms. Features And Benefits The KVM switch is a rack-mountable switch configurable for digital (remote) connectivity. Its high-speed rack interface uses the AHI ports fo
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Chapter 1: Product Overview 2 NOTE: A power supply (APC part number AP5640) is needed to provide power up to four of these Serial Server Modules. • KVM PS/2 Server Module (AP5630) - PS/2 connectors without virtual media capability • KVM USB Server Module (AP5631) - USB connectors without virtual media capability. • KVM Sun Server Module (AP5632) - VGA or 13W3 connectors without virtual media capability. KVM PS/2 server module KVM USB server module Figure 1.1: Examples of KVM server mo
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Chapter 1: Product Overview 3 switch. Virtual media can be connected directly to the supported KVM switch using one of the four USB ports on the switch. OSD graphical user interface The KVM switch uses the OSD interface, which has menus to configure the switching system and select computers. You can list target devices by unique name, eID (electronic ID) or port number. Security Use the OSD interface to protect the switching system with a screen saver password. After a user-defined t
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Chapter 1: Product Overview 4 Video Viewer Control the keyboard, monitor, and mouse functions of individual target devices with the Video Viewer. You can use predefined macros and choose which macro group is displayed on the Video Viewer Macros menu. The Video Viewer also provides access to the Virtual Media window. You can use the Virtual Media window to map drives from a target device to physical drives, such as a disk, flash, CD or DVD drive on the client computer. See Chapter 7,
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Chapter 1: Product Overview 5 Modem The KVM switch supports v.90 modems at 57.6 kbits/s full-duplex connected to the modem port. When using a modem-based connection, you can launch a Video Viewer to a server but Virtual Media will not be available. When launched, the Video Viewer displays the server image in grayscale at a resolution of 640x480 pixels to optimize responsiveness to mouse movements by the user. You can not initiate a scan of multiple servers or initiate firmware upgrade
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6 CHAPTER Installation 2 The APC KVM switch requires connectivity to a computer running Network Access Software. Use Network Access Software to view and control target devices (one at a time) attached to the KVM switch. The analog port does not require the Network Access Software for operation. The analog port uses the OSD graphical user interface. For more information, see Basic Operations on page 16 and Network Access Software on page 35. The KVM switch transmits KVM information between op
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Chapter 2: Installation 7 6. If you configure the switch using the console menu interface, connect a terminal or PC running terminal emulation software to the SETUP port on the back panel of the switch using the supplied cable. The terminal should be set to 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow control. Otherwise, proceed to the next step. 7. Turn on each target device and then turn on the KVM switch. After approximately one minute, the KVM switch compl
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Chapter 2: Installation 8 Local User Modem Telephone Network Ethernet Digital User AP5610 Switch Interface ports PDU Server Modules Servers Figure 2.1: KVM switch configuration example Verifying Ethernet connections The Ethernet connection has two LEDs. The green LED on the right is the Link indicator. It is lit when a valid connection to the network is established, and it flashes when there is activity on the port. The amber/green LED on the left indicates the device is communi
