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NOVEMBER 1998
SW721 through
SW725 (-R3) Series
KV3000, KV5000 Series
KV3100, KV5100 Series
KV3200, KV5200 Series
Customer Support Information:
KV3300, KV5300 Series
FREE tech support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.
Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018
World-Wide Web: www.blackbox.com • E-mail: info@blackbox.com
© Copyright 2000. Black Box Corporation. All rights reserved.
R R
R R
13 14
15 16
SELECT POWER SELECT POWER
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THE SERVSWITCH™ FAMILY TM Welcome to the ServSwitch Family! ® ™ Thank you for purchasing a BLACK BOX ServSwitch Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSwitch keyboard/video/mouse switch will save you money, time, and effort. That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size-fits-all-even-if-it-doesn’t model that says, “One compu
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SERVSWITCH™ AND SERVSWITCH ULTRA™ TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, ServSwitch, ServSwitch Ultra, Matrix ServSwitch, and ServManager are trademarks, and “The World’s Source for Connectivity” is a service mark, of Black Box Corporation. Apple, Mac, and Macintosh are registered trademarks, and Apple Desktop Bus and ADB are trademarks, of Apple Computer, Inc. ProComm is a registered trademark of DATASTORM TECHNOLOGIES, INC.™ Compaq and Alpha are regist
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FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of
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SERVSWITCH™ AND SERVSWITCH ULTRA™ NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser segu
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NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato. 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena ext
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SERVSWITCH™ AND SERVSWITCH ULTRA™ Contents Chapter Page 1. Specifications ........................................................................................... 10 2. Introduction ............................................................................................. 14 2.1 The Complete Package ..................................................................... 14 2.2 Operating Features ........................................................................... 14 2.3 The Front
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TABLE OF CONTENTS Chapter Page 4. Operation: Hardware and Commands (continued) 4.3 The Commands in Detail (continued) 4.3.7 Set Keyboard/Mouse (IBM and Multiplatform Regular ServSwitches Only) ........................................... 43 4.3.7.A Keyboard Types (IBM Type Keyboard Only) ........ 44 4.3.7.B Mouse Types (IBM Type Mouse Only) .................. 44 4.3.7.C Keyboard Modes ...................................................... 45 4.3.7.D Mouse Interfaces ....................
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SERVSWITCH™ AND SERVSWITCH ULTRA™ Contents (continued) Chapter Page 5. Operation: On-Screen Display (continued) 5.2 The “Configure System” Page (continued) 5.2.4 Configure System: Expansion Units (IBM and Multiplatform Models Only) ........................................... 72 5.2.5 Configure System: Expansion Width (IBM and Multiplatform Models Only) ........................................... 72 5.2.6 Configure System: Scan Mode .............................................. 73 5.2.7 Con
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TABLE OF CONTENTS Chapter Page 6. Troubleshooting (continued) 6.2 Common Problems (continued) 6.2.6 Mouse Driver Doesn’t Load ................................................. 88 6.2.7 Can’t Access Mouse Functions ............................................. 88 6.2.8 PS/2 Mouse Gets Out of Sync .............................................. 88 6.2.9 Mouse Doesn’t Move Pointer/Cursor ................................. 89 6.2.10 Display is Fuzzy ...............................................
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SERVSWITCH™ AND SERVSWITCH ULTRA™ 1. Specifications Hardware Required — Monitor that supports your computers’ highest video standard; in multiplatform applications, should be a multisync model capable of forming video from either composite sync or separate horizontal and vertical sync signals (see Section 4.1.1) Compliance — FCC Part 15 Subpart J Class A, DOC Class/MDC classe A; 230-VAC models: CE Standards — PC (SW72x, KV31xx, KV51xx) and multiplatform (KV30xx, KV50xx) models: With original Ser
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CHAPTER 1: Specifications Interfaces (continued)— CPU and MONITOR/KEYBOARD/MOUSE ports (continued): Multiplatform (KV30xx, KV50xx) models: Proprietary composite of: • IBM AT, IBM PS/2, Sun, or ADB keyboard; • RS-232, PS/2, Sun, or ADB mouse; and • Video (standards listed above) Resolution — With original Serv cabling: Up to 1024 x 768 noninterlaced; With coaxial cabling: Up to 1280 x 1024 noninterlaced; Refer to Section 4.1.3 Protocol — RS-232: Asynchronous Data Format — RS-232: 8 data bits, 1
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SERVSWITCH™ AND SERVSWITCH ULTRA™ Indicators — SW721 and KVxx02 models: (5) Front-mounted LEDs: (1) [Unit] POWER, (2) SELECT, (2) [CPU] POWER; SW722 and KVxx04 models: (9) Front-mounted LEDs: (1) [Unit] POWER, (4) SELECT, (4) [CPU] POWER; SW723 and KVxx08 models: (9) Front-mounted LEDs: (1) [Unit] POWER, (8) SELECT, (8) [CPU] POWER; SW724 and KVxx12 models: (25) Front-mounted LEDs: (1) [Unit] POWER, (12) SELECT, (12) [CPU] POWER; SW725 and KVxx16 models: (33) Front-mounted LEDs: (1) [Unit] POWER
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CHAPTER 1: Specifications Power (continued)— For 230-VAC, 50-Hz operation (continued): Slimline and full-size (SW723AE, SW724AE, SW725AE, KV3104FAE, KV510xFAE, KVxx08SAE, KVxx12FAE, and KVxx16FAE) models: From wallmount power supply PS018E: Optimal input: 230 VAC, 50 Hz, 60 mA; Output: 16.5 VAC CT, 1.45 amps; Consumption: Up to 23.9 VA (11.9 watts); Maximum Altitude— 10,000 ft. (3048 m) Temperature Tolerance— 32 to 131˚ F (0 to 55˚ C) Humidity Tolerance— 5 to 80% noncondensing Enclosure — Steel
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SERVSWITCH™ AND SERVSWITCH ULTRA™ 2. Introduction Thank you for choosing a ServSwitch™ or ServSwitch Ultra™. Designed with your needs in mind, your new Switch will simplify your job by helping you organize your multiple-computer application. With your Switch—depending on which model you ® have—you can use one keyboard, monitor, and mouse to access a number of IBM ® ® ® PC compatible, Apple Macintosh compatible, and/or Sun Microsystems compatible computers, so you can significantly reduce your eq
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CHAPTER 2: Introduction • The units have flash memory, so you can upgrade their firmware through their RS-232 ports. • Rackmount kits are also available. • Full-size 4-, 8-, and 12-port units can be expanded up to 16 ports by installing a 4-Port Expansion Board (see Appendix F). Features exclusive to the PC and multiplatform models: • You can access up to 256 CPUs with one keyboard, monitor, and mouse. (This would require the maximum cascaded system of seventeen 16-port Serv units.) • Support IB
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SERVSWITCH™ AND SERVSWITCH ULTRA™ 2.3 The Front Panel The front panels of the ServSwitch feature three pushbutton switches and several LED indicators. To familiarize yourself with these controls and indicators, refer to Figures 2-1, 2-2, and 2-3 below and the descriptions that follow on the next page. Figure 2-1. The front panel of a KV5x04M model (mini) 4 to 1 ServSwitch Ultra. Figure 2-2. The front panel of a KV5x08S model (slimline) 8 to 1 ServSwitch Ultra. Figure 2-3. The front panel of a
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CHAPTER 2: Introduction Panel Label Description POWER Main Power LED: Lights to indicate that unit is powered ON. ON/OFF Power Button: Pressing this button turns the unit ON and OFF when the power supply is plugged into the unit and into a working outlet. CPU STATUS CPU Status LEDs: Numbered pairs of LEDs indicate the status of the CPU or submaster (cascaded) Serv device connected to the corresponding port on the rear panel: SELECT (red) Lights if the corresponding port is the currently selected
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SERVSWITCH™ AND SERVSWITCH ULTRA™ 2.4 The Rear Panel All cable connections are made at the rear panel of the ServSwitch, as illustrated in Figure 2-4 and described below. Figure 2-4. The rear panel of a 16 to 1 ServSwitch (KV3x16F). Panel Label Connector Description CPU N DB25 F Connect the sharing computers to these [N = a number ports with “CPU Adapter Cables.” At the from 1 to either 2, ServSwitch end these cables have a DB25 4, 8, 12, or 16, male connector; at the other ends, they depending
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CHAPTER 2: Introduction Panel Label Connector Description CPU N DB25 F For each submaster you plan to connect, you (continued) must have an Expansion Cable; you must have an Adapter Cable for each CPU you plan to connect. See Section 2.5. NOTE The mini-model chassis has 4 CPU N connector slots. The full-size chassis has 16 of these slots. The extra connector slots in the chassis of the 2-port mini and the 4-, 8-, and 12-port full-size models are left blank, but are protected by material mounted
