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Carrier VoIP
Nortel IP Phone 2007 User
Guide (CICM)
Release: (I)SN10
Document Revision: 02.03
www.nortel.com
NN10300-020
.
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Carrier VoIP Release: (I)SN10 Publication: NN10300-020 Document status: Standard Document release date: 7 March 2008 Copyright © 2007, 2008 Nortel Networks All Rights Reserved. Sourced in Canada, the United States of America, and the United Kingdom This document is protected by copyright laws and international treaties. All information, copyrights and any other intellectual property rights contained in this document are the property of Nortel Networks. Except as expressly authorized in writing b
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3 . Contents New in this release 7 Features 7 Softkey Enhancement 7 Other changes 7 Overview 9 IP Phone terminal description 10 Touch panel description 11 Application area 11 Tools area 13 Calibration 14 Softkey functionality 14 Stylus 14 Touch screen maintenance 15 Terminal indicators 15 IP Phone 2007 menu systems 17 Main menu 17 Logoff 17 Audio 17 Display 17 Feature 18 Language 18 Time 18 User 19 History 19 Diagnostics 19 Upgrade 19 Menu hierarchy 20 Tools menu 20 Network configuration 20 Loca
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4 TFTP upgrade 21 Preferences 21 How to use the navigation keys 21 Connecting the IP Phone to the LAN 23 Logging on 25 Logging off 27 Maintaining the touch panel 29 Calibrating the touch panel 29 Cleaning the touch panel 30 Making calls 31 Making a call using off-hook dialing 31 Making a call using handsfree dialing 31 Making a call using predial 32 Editing a predialed number 32 Answering calls 35 Answering a call 35 Answering a second call 35 Ending a call 37 While on an active call 39 Using ca
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5 Adjusting the contrast and brightness of the display 53 Using the Feature menu 55 Using the Assign menu 55 Defining the key type 56 Assigning a directory entry to a feature key 57 Enabling or disabling autoscroll 57 Enabling or disabling the Inbox 58 Labeling a feature key 59 Using the Options menu 59 Enabling or disabling auto hide 59 Selecting the default line key 60 Resetting the feature key to the default settings 61 Selecting the language 63 Using the Time menu 65 Setting the time zone 65
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6 Using the Outbox 85 Accessing the Outbox 85 Viewing Outbox call information 86 Storing a number from the Outbox 86 Using the Outbox to make a call 87 Resetting the Outbox 87 Adjusting the sleep timer 89 Using the Preferences tool 91 Using the on-screen keyboard to enter text 95 Using the dialpad to enter text 97 Access Code summary 99 Carrier VoIP Nortel IP Phone 2007 User Guide (CICM) NN10300-020 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks .
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7 . New in this release The following sections detail what is new in Nortel IP Phone 2007 User Guide (CICM), (NN10300-020) for release (I)SN10. • “Features” (page 7) “Other changes” (page 7) Features See the following section for information about feature changes: “Softkey Enhancement” (page 7) Softkey Enhancement The following feature changes were made: “Overview” (page 9) “IP Phone terminal description” (page 10) “Application area” (page 11) Table 1 "Touch panel application area" (
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8 New in this release Carrier VoIP Nortel IP Phone 2007 User Guide (CICM) NN10300-020 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks .
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9 . Overview The IP Phone 2007 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. When you are logged on to the system, the handset and keypad of the IP Phone 2007 operate in the same way as a standard Meridian Business Set (MBS) telephone. With the correct permissions, additional services and features can be accessed using the softkeys of the function display area. The four softkeys located below the display area can consist
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10 Overview IP Phone terminal description The IP Phone 2007 offers these features: five light-emitting diode (LED) indicator lamps — message waiting lamp — mute lamp — headset lamp — handsfree lamp — link lamp volume control keys standard telephone dialpad large, color touch panel display screen — adjustable contrast — adjustable backlight fourteen programmable feature keys seven dedicated feature keys — Inbox — Directory — Outbox — Quit — Expand — Services — Copy four softkeys; on
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Touch panel description 11 upgradeable firmware wideband audio support Touch panel description Point-and-click operations are performed using the touch panel. The touch panel is used with the graphical user interface (GUI) to present soft keys directly on the display. Activate all feature keys and soft keys by touching the item in the display. The display uses a cold cathode fluorescent lamp (CCFL) for backlighting. The display is not visible without the backlight, which turns off automatica
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12 Overview Figure 2 Touch panel application area This table lists the components of the touch panel application area. Table 1 Touch panel application area Component Description Programmable line DN/feature keys Maximum of 14 feature keys available, but only 6 appear at a time. Use the navigation key to access these keys. Multifield display screen date and time display call party information feature status information menu options information directories, Inbox, and Outbox information
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Touch panel description 13 Table 1 Touch panel application area (cont’d.) Component Description Four soft keys Softkey labels are context sensitive. Softkeys can be configured to support features. Dedicated feature keys Inbox Directory Outbox Quit Expand Services Copy Tools area The tools area provides controls for navigating between features and selecting tools. This area is visible and functional at all times. Figure 3 Touch panel tools area This table lists the components of the
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14 Overview Table 2 Touch panel tools area Components Description Tools Provides access to the tools used on the terminal. Primary application Shows you the primary graphical external application, as configured by the administrator, for example My CallPilot. Also used to launch the application. Applications Shows a list of registered external graphical applications. Also used to launch an application. Graphical applications are registered by the administrator. Telephone Provides access to the te
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Terminal indicators 15 Touch screen maintenance The touch screen will need occasional cleaning. CAUTION Do not use any liquids or powders on the telephone. Using anything other than a soft, dry cloth can contaminate telephone components and cause premature failure. Terminal indicators The IP Phone terminal uses light-emitting diodes (LEDs) of different colors to indicate the current state of the terminal. The following table describes each color and its associated state. A steady indicator means
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16 Overview Carrier VoIP Nortel IP Phone 2007 User Guide (CICM) NN10300-020 02.03 Standard 7 March 2008 Copyright © 2007, 2008 Nortel Networks .
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17 . IP Phone 2007 menu systems After you successfully log on, the menu systems are active and available. An up or down arrow indicates the navigation key to press to scroll to the next item. Labels appear on the soft keys, in response to items selected on the screen. Some IP Phone functions can be accessed through the main menu and the Tools menu. Main menu The IP Phone main menu system provides access to these menus and functions. Logoff Use this item to log off from the network. See “Logging
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18 IP Phone 2007 menu systems Feature Use the Feature menu to access these submenus: Assign Use the Assign menu to: define the key type enable and disable AutoScroll enable and disable the Inbox feature See “Using the Assign menu” (page 55). Label Use the Label item to change a label associated with a feature key. See “Labeling a feature key” (page 59). Options Use the Options menu to: enable and disable auto hide define your default feature enable the Outbox feature See “Using the O
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Main menu 19 See “Using the Time menu” (page 65). User Use the User menu to: view your username view your login type enable or disable auto login feature change your password See “Using the User menu” (page 69). History Use History menu to: reset the Inbox reset the Outbox See “Resetting the Inbox” (page 83) and “Resetting the Outbox” (page 87). Diagnostics Use the Diagnostics item to test the local mode. See “Testing the local mode” (page 73). Upgrade Use the Upgrade item to perform
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20 IP Phone 2007 menu systems Menu hierarchy Tools menu The tools menu provides access to these options. If password protection is enabled the system prompts you for a password when you open the Tools menu. See Figure 3 "Touch panel tools area" (page 13) for location of the Tools key. Network configuration Use the Network Configuration option to display the information configured during installation. This tool is used by administrators only. Local diagnostics Use the Local Diagnostics option to
