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Part No. N0008587 01
March 8, 2005
Business Communications
Manager
BCM1000
Installation and Maintenance
Guide
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2 Copyright © 2004 Nortel Networks All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks NA Inc. Trademark
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3 North American Regulatory Information Safety This equipment meets all applicable requirements of both the CSA C22.2 No.60950 and UL 60950. The shock hazard symbol within an equilateral triangle is intended to alert personnel to electrical shock hazard or equipment damage. The following precautions should also be observed when installing telephone equipment. • Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifi
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4 Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and u
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5 Telecommunication registration This equipment meets all applicable requirements of both Industry Canada and US Federal Communications Commission and has been registered under files Industry Canada 332D-5980A and FCC US: AB6KF15B20705 (key system), US: AB6MF15B20706 (hybrid system), and US: AB6PF15B23740 (PBX system). Connection of this telephone system to the nationwide telecommunications network is made through a standard network interface jack that you can order from your local telecomm
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6 Electromagnetic Compatibility This equipment meets all FCC Part 15, Class A radiated and conducted emissions requirements. This equipment does not exceed the Class A limits for radiated and conducted emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada. Telephone Company Registration It is usually not necessary to call the telecommunications company with information on the equipment before connecting the system to the telephone network. If the
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7 Canadian Regulations - please read carefully Notice The term "IC" before the certification number located on the host equipment only signifies that the Industry Canada technical specifications were met. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acce
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8 US Regulations - please read carefully Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Rules and Regulations, of the FCC (TIA-968-A) for direct connection to the Public Switched Telephone Network. (The FCC registration number appears on a sticker affixed to the bottom of the telephone.) Your connection to the telephone line must comply with these FCC rules: An FCC compliant telephone cord and modular plug is provided with th
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9 Ringer Equivalence Number The FCC Registration label (on bottom of phone), includes a Ringer Equivalence Number (REN), which is used to determine the number of devices you may connect to your phone line. A high total REN may prevent phones from ringing in response to an incoming call and may make placing calls difficult. In most areas, a total REN of 5 should permit normal phone operation. To determine the total REN allowed on your telephone line, consult your local telephone company. Hea
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10 Important Safety Instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. Installation Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: 1 Never install telephone wiring during a lightning storm. 2 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 3 Ne
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11 10 To reduce the risk of electric shock do not disassemble this product, but have it sent to a qualified service person when some service or repair work is required. 11 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and allow the product to dry out to s
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12 WARNING This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The above warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Nortel Networks product seems to cause interference or suffers from interference, they should contact their distributor immediately. The distributor will assist with a remedy for any
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13 • GASM8: The Nortel Networks GASM8 I/O ports are designated as OPX. This product does provide Telecommunications Ringing Voltages and can be configured to provide Voltage Message Waiting Indicator (VMWI). Installation of this device and all connections to this device must be performed by Qualified Installation Personnel who are aware of the hazards associated with telecommunications wiring and are aware of the local regulations for treatment of telecommunications wiring for OPX deploymen
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14 This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability. Warranty Repair Services Should the set fail during the warranty period: In North America, please call 1-800-574-1611 for further information. Outside North America,
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1 Contents North American Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Enhanced 911 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Radio-frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Telecommunication re
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2 Contents Chapter 1 Introducing the Business Communications Manager . . . . . . . . . . . . . . . . 15 Business Communications Manager system components . . . . . . . . . . . . . . . . . . . . . 15 Computer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Telephony components . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 3 Chapter 3 Auxiliary requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Computer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Security changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Browser requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 P
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4 Contents Chapter 6 Installing the BCM1000e (expansion unit). . . . . . . . . . . . . . . . . . . . . . . . . . 79 Installing the BCM1000e into a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Attaching the mounting brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Attaching the BCM1000e to the rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Installing the BCM1000e on the wall . . . . . . .
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Contents 5 Connecting wiring to the LAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Connect wiring to the WAN card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Connect wiring to the modem card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Replacing the cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Setting initial system configurations . . . . . . . . . . . . . .
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6 Contents Chapter 13 Installing optional telephony equipment . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Auxiliary ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Auxiliary ringer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 External paging system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Connecting the pagin
