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External Portable
®
My Passport
Portable Hard Drive
User Manual
My Passport User Manual
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WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com. If the answer is not available or if you prefer, ® please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30- day period starts on the date of
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MY PASSPORT USER MANUAL Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Contacting WD Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . .
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MY PASSPORT USER MANUAL Changing Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 7 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 43 Using the WD Quick View Icon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Opening the W
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MY PASSPORT USER MANUAL B Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 66 Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
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MY PASSPORT USER MANUAL About Your WD Drive 1 ® 1 Welcome to your My Passport portable hard drive, an elegant, high-capacity storage solution for all the chapters of your digital life. Our latest edition features visual, easy-to- use, automatic, continuous backup software, and drive lock security protection. My Passport offers high capacity in a sleek portable drive. It features ultra-fast USB 3.0 connectivity, automatic backup software, and password protection and hardware encryption to hel
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MY PASSPORT USER MANUAL WD quality inside and out—We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance, and long- term reliability. Then, we protect the drive with a durable enclosure designed for beauty and protection. Important: For the latest WD product information and news, visit our website at http://www.westerndigital.com. For the latest software, firmware, and product documentation and information, go to htt
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MY PASSPORT USER MANUAL The WD SmartWare software is compatible with the following operating systems: Windows • Windows XP • Windows 7 • Windows Vista • Windows 8 Compatibility can vary, depending on hardware configuration and operating system. For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the Start menu and select Windows Update. For Mac computers, go to the Apple menu and select Software Update. Disk Dri
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MY PASSPORT USER MANUAL Registering Your Drive Always register your My Passport drive to get the latest updates and special offers. You can easily register your drive using the WD Drive Utilities software, as described in “Registering the Drive” on page 45. Another way is to register online at http:// register.wdc.com. Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damage drive
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MY PASSPORT USER MANUAL Connecting the Drive and Getting Started 2 This chapter provides instructions for connecting the drive and installing the WD Drive 1 Utilities, WD Security, and WD SmartWare software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Turn on your computer. 2. Connect the drive to your computer as shown in Figure 3. 3. Verify that the drive appears under My Computer in Windows Explore
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MY PASSPORT USER MANUAL Getting Started with the WD Software After you have connected the drive to your computer, an installation wizard quickly gets you started with the WD software that is on the drive: • WD Security • WD Drive Utilities • WD SmartWare 1. Use your computer’s file management utility to open the My Passport drive listing and double-click the WD Apps Setup file: 2. Click Next on the WD Apps Setup Wizard: CONNECTING THE DRIVE AND GETTING STARTED – 6
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MY PASSPORT USER MANUAL 3. Read the license agreement, select the I accept the terms of the License Agreement check box, and click Next to continue: 4. On the Custom Setup dialog: a. Select an application name to see a brief description of the application: • WD Drive Utilities •WD Security •WD SmartWare b. Clear the check box for any application that you do not want to install. c. Clear the check box for any installation option that you do not want to implement: • Create Desktop Shortcut •
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MY PASSPORT USER MANUAL 5. Wait for the installation to complete: 6. When the installation completes, click Finish to close the WD Apps Setup Wizard: 7. If you see a message that a software update is available, click Update Software and follow the on-screen instructions for downloading and installing the software update: CONNECTING THE DRIVE AND GETTING STARTED – 8
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MY PASSPORT USER MANUAL 8. Depending on your selections: • Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen (see Figure 4 and “Managing and Customizing the Drive” on page 43). • Installing the WD Security software with the Launch Application option displays the WD Security screen (see Figure 5 on page 10 and “Locking and Unlocking the Drive” on page 36). • Installing the WD SmartWare software displays the Backup Plan Selec
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MY PASSPORT USER MANUAL Figure 4. WD Drive Utilities Screen Figure 5. WD Security Screen CONNECTING THE DRIVE AND GETTING STARTED – 10
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MY PASSPORT USER MANUAL Note: The initial Backup screens only appear one time—when you install the WD SmartWare software on your computer. After that, launching the Initial Category Backup Screen software displays the Home screen so you can choose what you want to do. Initial File Backup Screen Figure 6. Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED – 11
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MY PASSPORT USER MANUAL Before first backup After first backup Figure 7. WD SmartWare Home Screens CONNECTING THE DRIVE AND GETTING STARTED – 12
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MY PASSPORT USER MANUAL WD SmartWare Software Functional Overview 3 1 This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display All operational features and capabilities of the WD SmartWare software are presented in five tab-selected screen displays where: The . . . tab display Provides . . . Home Five tabs and content gauges showing the total
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MY PASSPORT USER MANUAL The . . . tab display Provides . . . Settings Buttons for opening dialogs to: • Specify the number of backup versions that you want to keep for each file • Specify a different destination folder for retrieved files • Automatically check for WD SmartWare software updates See “Settings Tab Display” on page 24. Help Instant access to: • Detailed information about backing up and retrieving files and making your software setup selections • WD Customer Support and software up
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MY PASSPORT USER MANUAL Your Computer Icon My Passport Drive Icon Your Computer My Passport Drive Content Gauge Content Gauge Figure 8. Home Tab Display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15
