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Installation and Upgrade Guide
Cisco Unified MeetingPlace Web
Conferencing
Release 5.3
April 2006
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text part number: OL-10029-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE IN
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CONTENTS Purpose vii Audience vii Naming Conventions viii Additional References ix CHAPTER 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 1-1 About Cisco Unified MeetingPlace 1-1 About Cisco Unified MeetingPlace Web Conferencing 1-1 Terms of Use 1-2 Configuration Restrictions 1-2 Cisco Policy for Use of Third-Party Software and Security Updates 1-2 Terms for Single Sign On Software Integration 1-2 Terms of Support for Single Sign On Software Integration 1-3 New Features
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Contents Testing the Web Server Over an HTTP Connection 2-13 Testing the Web Server Over an HTTPS Connection 2-14 Testing the Meeting Console Connection 2-14 CHAPTER 3 Installing Cisco Unified MeetingPlace Web Conferencing for a Segmented Meeting Access Configuration 3-1 About Segmented Meeting Access 3-1 About the SMA-1S Configuration 3-2 About the SMA-2S Configuration 3-3 About the SMA-2S Configuration with SSL and Segmented DNS 3-4 How to Install Cisco Unified MeetingPlace Web Conferencing R
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Contents Preinstallation Tasks: Cisco Unified MeetingPlace Web Conferencing Release 5.3 in a Load Balancing Configuration 4-8 Understanding the Cisco Unified MeetingPlace Web Conferencing Installation and Load Balancing Configuration Process 4-8 Preparing the Internal Cluster 4-9 Preparing the External Cluster 4-10 Creating a Common Storage Location 4-11 Installation Tasks: Cisco Unified MeetingPlace Web Conferencing Release 5.3 in a Load Balancing Configuration 4-11 Installing the First Inte
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Contents Removing SQL Server or MSDE 5-10 CHAPTER 6 Troubleshooting the Cisco Unified MeetingPlace Web Conferencing Release 5.3 Installation 6-1 Problems with the Cisco Unified MeetingPlace Web Conferencing Installation 6-1 What to Do First 6-1 Checking the Cisco MCS Operating System Release 6-2 Locating the Software Download Page on Cisco.com 6-2 Obtaining Additional Assistance 6-2 Problems with Cisco Unified MeetingPlace Web Conferencing Server Connections 6-3 Resolving HTTP Connection Problem
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Preface Revised: April 28, 2006 Topics in this section include: • Purpose, page vii Audience, page vii Naming Conventions, page viii Additional References, page ix Purpose This guide describes how to configure, maintain, and troubleshoot Cisco Unified MeetingPlace Web Conferencing Release 5.3. This guide does not describe how to install Cisco Unified MeetingPlace Web Conferencing Release 5.3. Nor does it describe how to install or use additional Cisco Unified MeetingPlace applications t
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Preface Naming Conventions Working with others, such as your corporate web master and network administrator Performing maintenance and troubleshooting on an ongoing basis Planning storage and purging requirements Naming Conventions Previous releases of Cisco Unified MeetingPlace Audio Server were called “MeetingPlace Server” or “MeetingServer.” In this guide, “Cisco Unified MeetingPlace Audio Server” refers to all releases past and present. Table 1 describes terms used throughout the Cis
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Preface Additional References Additional References See the following URL for information about Cisco Conferencing documentation and support: Guide to Cisco Conferencing Documentation and Support http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_documentation_roadmaps_list. html See the following URL for updated information about how to plan your Cisco Unified MeetingPlace installation. Installation Planning Guide for Cisco Unified MeetingPlace Release 5.3 http://www.cisco.com/e
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Preface Additional References x
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CH A P T E R 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 Topics in this section include: About Cisco Unified MeetingPlace, page 1-1 About Cisco Unified MeetingPlace Web Conferencing, page 1-1 Terms of Use, page 1-2 New Features and Enhancements, page 1-4 About Cisco Unified MeetingPlace Cisco Unified MeetingPlace provides a rich-media conferencing solution that includes the following: Voice, web, and video-conferencing capabilities Centralized access
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 Terms of Use Terms of Use The following sections describe particular terms of agreement that you should be aware of when configuring or using this product. Topics in this section include: Configuration Restrictions, page 1-2 Cisco Policy for Use of Third-Party Software and Security Updates, page 1-2 Terms for Single Sign On Software Integration, page 1-2 Terms of Support for Single Sign On Software Int
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 Terms of Use CPE customers who want to integrate SSO packages can contact Cisco Managed Services to obtain a Service Request to implement SSO. This service is offered as a convenience and does not change the scope of the SSO integration: this service is an integration and configuration of the Cisco Unified MeetingPlace Web Conferencing product, not a customization of the product code. Customers must first
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features and Enhancements New Features and Enhancements This section provides a list of all new features and enhancements available in Cisco Unified MeetingPlace Web Conferencing Release 5.3. New Features and Enhancements in Release 5.3(447), page 1-4 New Features and Enhancements in Release 5.3(333), page 1-4 New Features and Enhancements in Release 5.3(235), page 1-6 New Features and Enhancements
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features and Enhancements Feature Description Automatic Cisco Unified MeetingPlace user profiles are case-sensitive. To ease synchronization between case-conversion for Cisco Unified MeetingPlace and third-party authentication software, this release automatically Windows integrated converts case from upper-case to lower-case and vice-versa for Windows integrated authentication. authentication For more inf
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features and Enhancements New Features and Enhancements in Release 5.3(235) Feature Description Authentication There are new authentication configuration options in the administrative page that provide the configuration options following benefits: Consolidate various previously supported and unsupported authentication methods under a single, enhanced administrative page Support previously unsupported a
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features and Enhancements Feature Description Cisco Cisco Unified MeetingPlace for Cisco IP Phone integration files are now bundled and installed Unified MeetingPlace automatically by the Cisco Unified MeetingPlace Web Conferencing installer. For more for Cisco IP Phone information, see Appendix B in the Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.3. Note With this releas
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Chapter 1 Introducing Cisco Unified MeetingPlace Web Conferencing Release 5.3 New Features and Enhancements Feature Description Enhanced segmented meeting Splits the “Display Meeting to Everyone” setting into two separate options: “Allow access configuration Internet Access”, and “Publicly Listed Meeting”, to ease segmented meeting access configurations. Enhanced application-sharing Improves performance of the Application Sharing feature by removing the automatic display of the host’s
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CH A P T E R 2 Installing Cisco Unified MeetingPlace Web Conferencing Release 5.3 This chapter describes how to complete a new installation of Cisco Unified MeetingPlace Web Conferencing Release 5.3. It does not describe upgrades. For information about upgrading, see Chapter 5, “Upgrading to Cisco Unified MeetingPlace Web Conferencing Release 5.3.” Topics in this section include: About the Cisco Unified MeetingPlace Web Conferencing Release 5.3 Installation, page 2-1 Preinstallation Tas
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Chapter 2 Installing Cisco Unified MeetingPlace Web Conferencing Release 5.3 About the Cisco Unified MeetingPlace Web Conferencing Release 5.3 Installation All new servers being deployed must be either Cisco MCS or, for MeetingPlace customers with a legacy system, Cisco MCS-equivalent servers. Cisco Unified MeetingPlace Web Conferencing comes with a distributable version of SQL Server called MSDE 2000. Although MSDE 2000 and SQL Server 2000 are based on the same technology, MSDE 2000 d
