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GE Consumer & Industrial
Technical Service Guide
January 2007
Profi le
30- and 36-in.
Cooktops
PP945
GE Profile
ON/OFF
ON/OFF
PP975
ON/OFF
ON/OFF
12IN
9IN
6IN
HOTSURFACE CONTROL
LOCK
GE Profile WARMING ZONE
ON/OFF ON/OFF ON/OFF
12 IN
9 IN
6 IN
ON/OFF ON/OFF
CONTROL
HOT SURFACE LOCK
31-9149
GE Appliances
General Electric Company
Louisville, Kentucky 40225
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IMPORTANT SAFETY NOTICE The information in this service guide is intended for use by individuals possessing adequate backgrounds of electrical, electronic, and mechanical experience. Any attempt to repair a major ap pli ance may result in personal injury and property damage. The man u fac tur er or seller cannot be responsible for the in ter pre ta tion of this in for ma tion, nor can it assume any liability in connection with its use. WARNING To avoid personal injury, disconnect power before
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Table of Contents Component Locator Views ...........................................................................................................................................13 Component Quick Reference Troubleshooting ...................................................................................................20 Control Features ..........................................................................................................................................................
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Nomenclature Model Number P P 9 7 5 B M 1 B B Product Color Brand B = Black P = Profi le S = Black Glass W/Stainless Trim W = White Confi guration P = Cooktop Engr. Revision Model Year Designator Feature Pack Designates Features - the higher Color Designator the number, the more features Serial Number Mini Manual The fi rst two characters of the serial number identify the month and year of manufacture. Example: AM123456S = January 2007 A - JAN 2007 - M D
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P O W + - + - + - + - + - + - + + - - + - Introduction The new electronic cooktops make an eloquent statement of style, convenience, and kitchen planning fl exibility. The electronic touch controls are simple to understand and easy to operate–just read and touch. Model Number PP945 GE Profile ON/OFF ON/OFF ON/OFF ON/OFF 12IN 9IN 6IN HOTSURFACE CONTROL LOCK Model Number PP975 GE Profile WARMING ZONE ON/OFF ON/OFF ON/OFF 12 IN 9 IN 6 IN ON/OFF ON/OFF CONTROL LOCK HOT SURFACE These cooktops includ
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Installation WIRING Electrical Requirements Built-in power leads are UL approved for connection GROUNDING SPECIFICATIONS to larger gauge household wiring. The insulation of these leads is rated at temperatures much higher Ground Path Resistance 0.10 Ω Max. than the temperature rating of household wiring. Insulation Resistance 250K Ω Min. The current carrying capacity of a conductor is POWER SUPPLY REQUIREMENTS governed by the temperature rating of the insulation around the
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There must be 5 inches minimum vertical clearance Dimensions and Clearances between the cooktop bottom and any combustible surfaces. The following MINIMUM clearance dimensions must be maintained. 13″ MAX. Depth of uprotected 2″ MIN. overhead cabinets Clearance from cutout to side 5″ Min. wall on the right of the unit Vertical Clearance 30″ MIN. Clearance from 15″ MIN. Height countertop to from countertop unprotected to nearest overhead cabinet on either surface side of unit 2″ MIN. Clearance
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ONE OL HO A WARMING Z ON/OFF ON/OFF ON/OFF 12IN 9IN 6IN ON/OFF ON/OFF CONTR T SURF CE LOCK ON/OFF ON/OFF ON/OFF ON/OFF 12IN 9IN 6IN CONTROL LOCK HOT SURFACE Control Features Features of your cooktop. ge.com Throughout this manual, features and appearance may vary from your model. PP975 PP945 Feature Index (Features and appearances may vary.) Explained on page Single Surface Element 10 7 Dual Surface Element 10 7 10 Tri-Ring Surface Element 7 Warming Zone Surface Element 11 8 Single Surface Elem
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Using the surface elements. Your new Profile Cooktop makes an eloquent statement of style, convenience, and kitchen planning flexibility. Whether you chose it for its purity of design, assiduous attention to detail, or for both of these reasons—you’ll find that your Profile cooktop’s superior blend of form and function will delight you for years to come. The touch controls give you precise control of the surface elements. You can quickly switch between a steady low he
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ON/OFF ON/OFF ON/OFF Single Surface Element To turn off a single surface element, To turn on a single surface element: touch the ON/OFF pad again. Touch the ON/OFF pad, then touch the (+)/(-) pad. Use the (+)/(-) pad to choose the desired power setting. The control will beep each time a pad is touched. Dual Surface Element To turn on the surface elements: When the indicator light next to the pad is on, the large surface element is on. Touch the dual surface element When it is off, the small s
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ON/OFF OL L CONTR OCK Using the surface elements. Warming Zone Surface Element (on some models) To turn on the warming zone surface Use only cookware recommended for top-of-range cooking. element: The WARMING ZONE will keep hot, Touch the warming zone ON/OFF cooked food at serving temperature. pad, then touch the (+)/(-) pad. Always start with hot food. Do not use to Use the (+)/(-) pad to choose a heat cold food. Placing uncooked or cold setting of H (High) or L (Low). food on the warming zone
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Operation Overview DIGITAL CONTROL SYSTEM The digital control system consists of 3 circuit boards: 1. The touch board (permanently adhered to the ceramic glass panel) senses user input, including control lockout, displays user settings, contains HOT lights and key touch beeper. It is the “Main” board for the system. 2. The relay power supply module (RPSM), located inside the drop box, provides DC for touch board communications and to relays controlling the heating elements. 3. The daughter
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Component Locator Views Front View (Model PP945) Glass Top With Permanently Attached Touch Board Burner Box Relay Power Supply Module Drop Box Relay Power Supply Module (RPSM) Top View - Glass Top Removed Single Surface Element Dual Surface Element Daughter Relay Module Single Surface Element Tri-Ring Surface Element (Continued next page) – 13 –
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Front View (Model 975PP) Glass Top With Permanently Attached Touch Board Burner Box Relay Power Supply Module Drop Box Relay Power Supply Module (RPSM) Top View - Glass Top Removed Tri-Ring Surface Element Warming Zone Surface Element Single Surface Element Dual Surface Element Dual Surface Element Daughter Relay Module – 14 –
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+ - + - + + - - + - WARMING ZONE Profile ON/OFF ON/OFF ON/OFF 12 IN 9 IN 6 IN ON/OFF ON/OFF LOC CK ONTROL HOT SURFACE Cooktop Components WARNING: Before servicing the cooktop, power Glass Top must be removed from the cooktop by turning the power off at the circuit breaker. Note: The ceramic glass top and touch board will be supplied as a complete assembly. If the touch WARNING: Sharp edges may be exposed when board is damaged or defective, the entire glass top servicing. Use caution to av
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Note: The module is held in place by 4 retainers Daughter Relay Module (DRM) that lock the board in place using compression tabs. It may be helpful to remove the ink tube from an To replace the DRM: inexpensive ballpoint pen and place the barrel of the 1. Remove the glass top. (See Glass Top.) pen over each retainer to compress the tab. 2. Mark and disconnect wiring from the module. 3. Compress the 4 tabs and lift the module from the recess in the burner box. Compression Tab Retainer Mo
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Note: The module is held in place by 5 retainers Relay Power Supply Module (RPSM) that lock the board in place using compression tabs. It may be helpful to remove the ink tube from an If the RPSM is damaged or defective, it can be inexpensive ballpoint pen and place the barrel of accessed by opening the drop box that is under the the pen over each retainer to compress the tab. (See cooktop. photo in Daughter Relay Module (DRM).) Note: If the drop box is inaccessible, it will be 4. Comp
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To remove heating elements: Heating Elements 1. Remove the glass top. (See Glass Top.) The radiant heating element consists of a ribbon- type resistance wire attached to the support 2. Mark and remove the wires to the element. insulation with molded ceramic walls in a corrosion- protected metal dish. On model PP975, the circular 3. Lift the element off the springs. heating elements come in 5 sizes. Note: When installing the new heating element, make sure the 2 springs are on the 2 posts. Po
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4. Mark the numbers on the bottom of the element next to the tabs. 5. Remove the two ¼-in. hex-head screws and tabs. Install them on the new element in the same numbered position. Tab Mark Number Mark Number Tab – 19 –
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Hot Light Stays On - Glass Cool Hot Light Inoperative - Glass Hot Hot Light Inoperative at Start-up Tri-Ring 12, 9, or 6-in. Selection Inoperative Tri-Ring Element Inoperative Non Tri-Ring Element Inoperative Elements Heat-No Display No Heat On Any Element-Keys Function Unit Totally Dead Diagnostics and Service Information Component Quick Reference Troubleshooting Supply Voltage Wiring RPSM Touch Board DRM Element DEAD UNIT: Turn off circuit breaker, wait 30 seconds, and turn circuit breaker on
