Resumo do conteúdo contido na página número 1
HP ProBook 6475b Notebook PC and
HP ProBook 6470b Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
Resumo do conteúdo contido na página número 2
© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is su
Resumo do conteúdo contido na página número 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
Resumo do conteúdo contido na página número 4
iv Safety warning notice
Resumo do conteúdo contido na página número 5
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 15 Display ................................................................................................................................. 15 Buttons and fingerprint reader (select models only) ................................
Resumo do conteúdo contido na página número 6
Grounding guidelines .............................................................................................. 62 Electrostatic discharge damage .................................................................. 62 Packaging and transporting guidelines ........................................ 64 Component replacement procedures ........................................................................................ 66 Service tag .............................................................
Resumo do conteúdo contido na página número 7
Using Advanced System Diagnostics ....................................................................... 131 Windows 7 ......................................................................................................................... 132 Starting Computer Setup ........................................................................................ 132 Using Computer Setup ........................................................................................... 132 Navigating and selec
Resumo do conteúdo contido na página número 8
Using f11 recovery tools ......................................................................... 152 Using a Windows 7 operating system DVD (purchased separately) .............. 153 SuSE Linux (SLED) ................................................................................................................. 154 Creating backups .................................................................................................. 154 Backing up your information ................................
Resumo do conteúdo contido na página número 9
1 Product description Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Product Name HP ProBook 6475b Notebook PC √ HP ProBook 6470b Notebook PC √ ● Processors AMD® A10-4600M 3.20-GHz/2.30- √ GHz processor (4.0-MB L2 cache, 1600-MHz DDR3, quad core, 35 W) ● AMD A8-4500M 2.80-GHz/1.90-GHz processor (4.0-MB L2 cache, 1600- MHz DDR3, quad core, 35 W) ● AMD A6-4400M 3.20-GHz/2.70-GHz processor (1.0-MB L2 cache, 1600- MHz DDR3, dual core, 35 W) ● AMD A4-4300M 3.00-GHz/
Resumo do conteúdo contido na página número 10
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC ● Processors (continued) Intel® Quad Core® i7-3540M 3.00- √ GHz processor (SC turbo up to 3.70- GHz; 1600- MHz FSB, 4.0-MB L3 cache, 35 W) ● Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 4.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.
Resumo do conteúdo contido na página número 11
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Chipset (continued) Mobile Intel QM77 chipset √ Mobile Intel HM76 chipset Graphics AMD integrated universal memory √ architecture (UMA) graphics Support for DisplayPort 1.2 Support for dual-display ports through the dock ● Radeon® HD 7660G graphics on √ computer models equipped with an AMD A10-4600M 3.20-GHz/2.30- GHz processor ● Radeon HD 7640G graphics on computer models equipped with an AMD A8-4500M 2.80-GHz/1.9
Resumo do conteúdo contido na página número 12
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC ● Graphics (continued) Support for dual-display ports through √ docking station ● Support for DisplayPort 1.2 (only on computer models equipped with a graphics subsystem with discrete memory) ● Support for up to 4 displays through the APR (only on computer models equipped with a graphics subsystem with discrete memory) Panel ● 14.0-in light-emitting diode (LED), high- √√ definition+ (HD+), AntiGlare (AG), SVA (1600×90
Resumo do conteúdo contido na página número 13
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Hard drive Supports 6.35-cm (2.5-in) hard drives in 9.5- √√ mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Supports the following hard drives: ● 750-GB, 7200-rpm, 9.5-mm ● 500-GB, 7200-rpm, 7.0-mm self- encrypting drive (SED) ● 500-GB, 7200-rpm, 7.0-mm ● 320-GB, 7200-rpm, 7.0-mm Solid-state drive Solid-state drive (SSD) mounts in the same √ bracket as
Resumo do conteúdo contido na página número 14
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Optical drive Fixed √√ Serial ATA 12.7-mm tray load Supports the following optical drives: ● Blu-ray ROM DVD±RW SuperMulti DL Drive ● DVD±RW Double-Layer with SuperMulti Drive ● DVD-ROM Drive Supports zero power optical drive Audio and video Two stereo speakers √√ HD audio with SRS Premium Sound PRO √√ Integrated 720p HD webcam (supports no √√ camera option) Integrated dual-array microphone on √√ computer models eq
Resumo do conteúdo contido na página número 15
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Wireless (continued) Integrated wireless local area network √√ (WLAN) options by way of wireless module Three WLAN antennas built into display assembly Support for the following WLAN formats: ● Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter ● Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter ● Intel Centrino Advanced-N 6205 Combo Adapter ● Intel Centrino Advanced-N 6205 WLAN module ● Intel Centrino Ultimate-N 6300 WL
Resumo do conteúdo contido na página número 16
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC External media Integrated 54-mm ExpressCard √√ cards Secure Digital (SD) flash media slot with push-push technology, supporting the following digital card formats: ● MultiMediaCard (MMC) ● MMC+ ● Secure Digital (SD) Memory Card ● SDHC ● SDXC Ports ● 1394a port √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● Battery connector ● DisplayPort 1.2 (on computer models equipped with a graphics subsystem with
Resumo do conteúdo contido na página número 17
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Keyboard/pointing Full-size keyboard with numeric keypad √√ devices (upper-left justified), dual-point, spill-resistant, chiclet-style, with durakeys Gesture support: MultiTouch gestures √√ enabled, two-finger scrolling, and pinch- zoom as default Taps enabled by default √√ Support for TouchPad with image sensor √√ Support for Windows 8 Indirect Touch √√ Power requirements Supports the following HP Smart AC adapte
Resumo do conteúdo contido na página número 18
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Operating system Preinstalled: √√ ● Windows® 8 ML 64 with Microsoft Basics (Japan only) ● Windows 8 Professional 64 with Microsoft Basics (Japan only) ● Windows 8 Professional 64 DPK with Windows 7 Professional 64 and 32 (Japan only) ● Windows 7 Home Premium 64 and 32 with Microsoft Basics ● Windows 7 Professional 64 and 32 with Microsoft Basics ● Windows 7 Service Pack 1 ● FreeDOS ● SUSE Linux (SLED; People's Republi
Resumo do conteúdo contido na página número 19
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Operating system Preinstalled with Microsoft Office: √√ (continued) (continued) ● Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV) ● Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Personal (Japan only; requires configuration with Offic
Resumo do conteúdo contido na página número 20
Category Description HP ProBook 6475b HP ProBook 6470b Notebook PC Notebook PC Operating system Preinstalled with Microsoft Office: √√ (continued) (Continued) ● Windows 7 Home Premium 64- and 32-bit with Office Starter (not available in Japan) ● Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan) ● Windows 7 Home Premium 64-bit with Office 2010 Home & Business (only in Japan) ● Windows 7 Home Premium 64-bit with Office 2010 Personal (only in Japan) ● Windows 7 Home Premium 64
