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®
Savi W745A-M
Multi Device Wireless Headset System
User Guide
TM
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Contents Welcome 4 System requirements 4 DECT information 4 What's in the box 5 Base and headset basics 6 Accessories (sold separately) 7 Customise your headset 8 Install the headset battery 8 Use the fit kit to assemble your headset 8 Right over-the-ear assembly 8 Left over-the-ear assembly 8 Position your headset 9 Over-the-head assembly 10 Behind-the-head assembly 10 Charge your headset and spare battery 12 Charge your headset 12 Charge your spare battery 12 Desk phone: connect and call 14 Ch
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Install Plantronics software 29 Plantronics Control Panel 29 Devices tab 29 Device settings > Base tab 30 Device settings > Headset tab 32 Device settings > Security tab 33 Applications tab 33 Preferences 33 About tab 34 Plantronics Update Manager 34 Troubleshooting 36 Headset 36 Desk phone 37 Mobile 37 Softphone 37 3
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product. System requirements Computer ® ® ® ® • Supported operating systems: Windows 7, Windows 8, Windows XP , Windows Vista ® • Processor: 400 MHz Pentium processor or equivalent (Minimum); 1 GHz Pentium processor o
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What's in the box Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with ear loops, ear tips and foam sleeve USB cable Telephone interface cable Power supply 5
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Base and headset basics Base 1 Power jack 8 Computer button 2 Handset lifter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset Ear loop Battery 1 5 Ear tip Headset LED 2 6 Volume/Mute button Microphone 3 7 Call control button 4 6
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Accessories (sold separately) 1 Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. 2 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset. ™ 3 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset. 7
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Customise your headset After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimise the position of the microphone. Install the headset battery Position the battery as shown on the headset and slide into position until the battery snaps into place. NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics. Use the fit kit to assemble Choose a
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NOTE Ensure the ear loop is flat against the headset before rotating. 2 Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the ear tip points to the microphone. 3 To correctly position your headset, see Position your headset. Position your headset When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone ca
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1 Over-the-head assembly Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband. 2 Rotate the headset up. The headband can be worn on the right or left side. 3 To optimise the position of the headset, push the headset in so the microphone is close to your mouth. Behind-the-head 1 Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it assembly up 90°. If you want to wear it on the left, switch the stem to
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NOTE Ensure the large end of the ear tip points to the microphone. 3 To position your headset correctly, first slide the stem of the headband so the headset fits comfortably. 4 With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching. 11
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Charge your headset and spare battery Charge your headset 1 Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the base. 2 Plug one end of power supply into power jack on back of the base and other end into working power outlet. 3 Place the headset in the charging cradle. The headset charging LED flashes green when charging the headset and turns solid green when the headset is fully charged. The headset and battery charging LEDs flash green when chargi
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To replace your headset battery, see Replace your headset battery. 13
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Desk phone: connect and call Choose desk phone setup Choose a desk phone setup A, B or C and connect cables. A Desk phone (standard) USE • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. • Finally, connect the remaining end of the telephone interface cable into the open handset port on the desk phone. NOTE If your phone has a built-in headse
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1 Make a desk phone call While wearing headset, short press base desk phone button. NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. 2 If you do not hear a dial tone, open the side panel and adjust the middle configuration switch A- G until you do. Default setting A works for majority of desk phones. 3 Dial test call from desk phone. 4 End call by pressing headset call control button. 15
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Mobile: connect and call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. The following are instructions for pairing your mobile phone to the base. 1 Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED flashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you will need to press it again. 2 Place Bluetooth mobile phone into search mode. Select S
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Computer: connect and call Connect your computer Connect the USB cable. 1 Place a softphone call While wearing your headset, short press the base computer button. 2 Dial a call from your computer softphone. 3 End the call by pressing the headset call control button. Position your base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interferenc
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Headset features Headset controls Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume/Mute button Increase the volume Press the volume button up Decrease the volume Press the volume button down Mute/unmute a call To mute/unmute the headset, press the volume/mute button in Flash between calls During a call, long press the volume button up or down for 1.5 seconds
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call, without losing the call, as long as a charged battery is reattached within 5 minutes. This allows for unlimited talk time. Replace your headset battery The spare headset battery is located in a battery compartment on the side of the charging cradle. As the battery is hot-swappable, you won't lose a call if you replace the battery within five minutes. 1 Open the battery compartment door on the side of the charging cradle and remove the battery. 2 Disconnect the battery from the headset. 3 S
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View system tray icon With Plantronics software installed, a headset icon will appear in your system tray, displaying battery status. A warning will be issued if your headset’s battery is critically low. Use the base When the system is idle, short press the base subscription button once to get feedback on the headset battery level. The computer, mobile and desk phone button LEDs will light up, indicating your headset battery level. Headset battery level Computer button LED Mobile button LED on D
