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Maintenance and Service Guide
Compaq Tablet PC TC1000
Document Part Number: 268627-001
November 2002
This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts, troubleshooting tablet PC problems, and performing
tablet PC disassembly procedures.
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© 2002 Compaq Information Technologies Group, L.P. Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is pro
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Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.5 Tablet PC External Components . . . . . . . . . . . . . . . 1–12 1.6 Keyboard Components. . . . . . . . . . . . . . . . . . . . . .
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3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Tablet PC System Major Components. . . . . . . . . . . . 3–2 3.3 Miscellaneous Cable Kit Components. . . . . . . . . . . . 3–6 3.4 Miscellaneous Plastics/Hardware Kit Components . . 3–7 3.5 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8 3.6 Docking Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9 3.7 Docking Station Components .
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6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements. . . . . . . . . . . . . . . . . . . . B–2 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3 C Screw Listing Index Maintenance and Service Guide v
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vi Maintenance and Service Guide
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1 Product Description The Compaq Tablet PC TC1000 offers a Transmeta 1.0-GHz processor with 512-KB cache, a 10.4-inch color TFT XGA display, 256 MB (133 MHz) SDRAM, and nVidia GeForce2Go graphics with 16 MB of video SDRAM. The primary pointing device on the tablet PC is the tablet PC pen. Handwriting recognition software is available in Microsoft Windows XP Tablet PC Edition, the operating system installed on the tablet PC. Figure 1-1. Compaq Tablet PC TC1000 The optional keyboard is 95 pe
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Product Description The optional docking station provides access to a MultiBay and a variety of connectors. Figure 1-2. Compaq Tablet PC TC1000 with Optional Keyboard and Optional Docking Station 1–2 Maintenance and Service Guide
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Product Description 1.1 Models Tablet PC models are shown in Tables 1-1 and 1-2 Table 1-1 Compaq Tablet PC TC1000 Naming Conventions Key CTC1000 T 100 X0 30 0 8 25 T XXXXXX-XXX 12 3 4 567 8 9 10 Key Description Options 1 Brand/Series C=Compaq TC1000=Tablet PC designator 2 Processor type T=Transmeta 3 Processor speed 100=1.0 GHz 4 Display type/ X=XGA (1024 × 768) 0=10.4-inch size/resolution 5 Hard drive size 30=30 GB 6 Optical drive W=DVD/CD-RW combination drive designator 0=no optical drive 7 In
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Product Description Table 1-2 Compaq Tablet PC TC1000 Models The following Compaq Tablet PC TC1000 models use config. code LBSZ and feature: ■ Pen and PointStick keyboard ■ 6-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 16 MB of discrete video memory ■ 3-year warranty on parts and labor CTC1000 T 100 X0 30 0 8 25 T Asia Pacific 470045-252 Japan 470045-248 Australia/New Zealand 470045-251 Japan English 470045-249 Belgium 470045-238 Korea 470045-254 Denmark 470045-239 Norway 470045-244 Europe
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Product Description Table 1-2 Compaq Tablet PC TC1000 Models (Continued) The following Compaq Tablet PC TC1000 models use config. code LBRZ and feature: ■ Pen and PointStick keyboard ■ 6-cell, 4.0 Ah Li ion battery pack ■ 16 MB of discrete video memory ■ 2-year warranty on parts and labor CTC1000 T 100 X0 30 0 8 25 T Belgium 470045-204 Italy 470045-209 Denmark 470045-205 Norway 470045-210 Europe International 470045-206 Sweden 470045-211 France 470045-207 Switzerland 470045-212 Germany 470045-2
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Product Description Table 1-2 Compaq Tablet PC TC1000 Models (Continued) The following models represent configure-to-order Compaq Tablet PC TC1000 models and use config. code LBQZ. These tablet PC models feature: ■ Pen and PointStick keyboard ■ 6-cell, 4.0 Ah Li ion battery pack ■ 16 MB of discrete video memory ■ 1-year warranty on parts and labor CTC1000 T 100 X0 60 0 8 76 T United States 470046-345 CTC1000 T 100 X0 60 0 8 38 T United States 470046-344 CTC1000 T 100 X0 60 0 8 25 T United State
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Product Description Table 1-2 Compaq Tablet PC TC1000 Models (Continued) CTC1000 T 100 X0 30 0 8 76 T United States 470046-342 CTC1000 T 100 X0 30 0 8 38 T United States 470046-341 CTC1000 T 100 X0 30 0 8 25 T United States 470046-340 CTC1000 T 100 X0 30 0 C 76 T United States 470046-348 CTC1000 T 100 X0 30 0 C 38 T United States 470046-347 CTC1000 T 100 X0 30 0 C 25 T United States 470046-346 Maintenance and Service Guide 1–7
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Product Description 1.2 Features ■ 1.0-GHz Transmeta Crusoe 5800 processor with 512-KB integrated cache ■ nVidia GeForce2Go graphics controller with 16 MB SDRAM ■ 256 MB high-performance Synchronous DRAM (SDRAM), expandable to 768 MB ■ Microsoft Windows XP Tablet Edition ■ 10.4-inch XGA (1024 × 768) TFT display with over 16.7 million colors ■ Optional keyboard with PointStick pointing device ■ Internal combination Type III mini PCI 56Kbps, v.90/v.92 modem and wireless LAN 802.11b 10/100 netw
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Product Description ❏ 8X Max DVD-ROM drive ❏ 8X Max DVD-CDRW combination drive ❏ 40- or 30-GB hard drive ■ Support for the following connectors on the tablet PC: ❏ PC Card slot ❏ CompactFlash card slot ❏ RJ-45 network ❏ RJ-11 modem ❏ Universal Serial Bus ❏ External monitor ❏ AC power ❏ Stereo line out/headphone ❏ Mono microphone ❏ external MultiBay ❏ optional keyboard ❏ optional docking station ■ Support for the following connectors on the optional docking station: ❏ external MultiBay ❏ RJ-45 n
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Product Description 1.3 Clearing a Password If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Remove the battery pack and mini PCI communications/ memory expansion slot cover. Refer to Section 5.3, “Preparing the Tablet PC for Disassembly,” for more information. 2. Remove the RTC battery (refer to Section 5.4, “Real Time Clock (RTC) Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery an
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Product Description 1.4 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features: ■ Suspend ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting level of performance ■ Smart battery that provides an accurate battery power gauge ■ Battery calibration ■ Lid switch Suspend/resume ■ Power/Suspend button ■ Advanced Configuration and Power Management (AC
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Product Description 1.5 Tablet PC External Components The external components on the front panel of the tablet are shown in Figure 1-3 and described in Table 1-3. Figure 1-3. Front Panel Components Table 1-3 Front Panel Components Item Component Function 1 Wireless LAN activity Off: The internal wireless LAN is off or not light installed. On: The internal wireless LAN is on and connected to a network. Flashing: The internal wireless LAN is on, but is not connected to a network or properly c
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Product Description Table 1-3 Front Panel Components (Continued) Item Component Function 2 Battery light On: A battery pack is charging. Flashing: A battery pack that is the only available power source has reached a low-battery condition. 3 AC adapter light On: AC power is being supplied through the AC adapter. 4 Journal launch button When the tablet PC is in Windows, opens and closes the Microsoft Journal application, which supports handwriting. 5 Tablet PC Input Panel When the tablet PC i
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Product Description The tablet top side components are shown in Figure 1-4 and described in Table 1-4. Figure 1-4. Top Side Components Table 1-4 Top Side Components Item Component Function 1 USB connector Connects an optional USB 2.0- or 1.1-compliant device. 2 PC Card eject button Ejects an optional PC Card from the PC Card slot. 3 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card. 4 Pen holder (shown with Secures the pen to the tablet PC. pen 5 inserted
