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HP ENVY 4 Sleekbook
HP ENVY 4 Ultrabook
HP ENVY TouchSmart 4 Sleekbook
HP ENVY TouchSmart 4 Ultrabook
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.
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© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the expre
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Display .................................................................................................................................................. 5 Button, spe
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Packaging and transporting guidelines ............................................. 37 Component replacement procedures ................................................................................................. 39 Display panel ..................................................................................................................... 39 Base enclosure .................................................................................................................. 42 Battery ...
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Navigating and selecting in Setup Utility .......................................... 82 Displaying system information .......................................................... 82 Restoring factory default settings in Setup Utility ............................. 82 Exiting Setup Utility ........................................................................... 82 Updating the BIOS ............................................................................ 82 6 Specifications ..................
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viii
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1 Product description Category Description Product Name HP ENVY4 Sleekbook PC HP ENVY 4 Ultrabook PC HP ENVY TouchSmart 4 Sleekbook PC HP ENVY TouchSmart 4 Ultrabook PC Processors Intel® Core™ i5-3337U 1.8 GHz processor SC turbo up to 2.7 GHz (3-MB cache, dual core 17 W) Intel® Core™ i5-3317U 1.7 GHz processor SC turbo up to 2.6 GHz (3-MB L3 cache, dual core 17 W) Intel® Core™ i3-3227U 1.9 GHz processor (3-MB cache, dual core 17 W) Intel® Core™ i3-3217U 1.8 GHz processor (3-MB L3 cache, dua
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Category Description Supports up to 16384-GB of system RAM Supports the following configurations: ● 2048-MB total system memory (2048×1) ● 4096-MB total system memory (2048×2) ● 4096-MB total system memory (4096×1) ● 6144-MB total system memory (2048×1 + 4096×1) ● 8192-MB total system memory (4096×2) ● 8192-MB total system memory (8192×1) ● 12288-MB total system memory (8192×1 + 4096×1) ● 16384-MB total system memory (8192×2) Hard drives HDD (7mm SATA 2.5”) configurations: ● 320-GB 7200 RPM 7m
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Category Description External media card Push-push insertion/removal HP Multi-Format Digital Media Reader supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High-Capacity (SDHC) Card ● Secure Digital Extended Capacity (SDxC) Card Ports ● 3-pin AC power (non-smart pin) ● Audio-in (mono microphone), supports jack detection ● Audio-out (stereo headphone), supports jack detection ● HDMI version 1.4b supporting 1920p, 1920 ×1200 @ 60Hz ● RJ-45 (
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4 Chapter 1 Product description
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2 External component identification Display Component Description (1) Internal display switch Turns off the display and initiates Sleep/Suspend if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (3) Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in use. Display 5
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Component Description (5) HP TrueVision HD Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam in Windows 8, from the Start screen, type c, and then select CyberLink YouCam. For details about using your webcam in Ubuntu Linux, click the Help menu in the guvcview software. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas
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Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep/Suspend state, press the button briefly to exit Sleep/Suspend. ● When the computer is in Hibernation, press the button down briefly to exit Hibernation CAUTION: Pressing and holding down the power button will result in the loss of unsaved information. If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, pre
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Keys — Windows 8 models Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key or the esc key. (3) Windows 8 logo key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows logo key again will return you to the previous screen. (4) Action keys Execute frequently used system functions. NOTE: On select model
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Keys — Ubuntu Linux models Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the b key or the esc key. (3) Operating system logo key Displays the operating system menu. (4) Action keys Execute frequently used system functions. NOTE: On select models, the f5 action key turns the radiance backlight keyboard feature off or on. (5) Operating system applicatio
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Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep/Suspend state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory. RapidStart Technology allows your computer
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TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. TouchPad 11
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Left side Component Description (1) RJ-45 (network) status lights (2) ● White (left): The network is connected. ● Amber (right): Activity is occurring on the network. (2) RJ-45 (network) jack Connects a network cable. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device. (4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance. NOTE: For details about different types of U
