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® ® ™ Using Your Palm Wi-Fi Card with the Treo 700w Smartphone CHAPTER 1 Editing Wi-Fi network settings You can modify your wireless network settings at any time. For example, you can add or edit authentication or network key settings. 1. Wake up your smartphone’s screen, and then insert the Wi-Fi card into the expansion card slot. 2. Tap Wi-Fi in the title bar. 3. Select the Settings link. 4. Select the Connections tab, and then select Network Cards . 5. Select the name of the network you
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® ® ™ CHAPTER 1 Using Your Palm Wi-Fi Card with the Treo 700w Smartphone 12 Using Your Palm Wi-Fi Card
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CHAPTER 2 Common Questions ® If you have a problem with your Palm Wi-Fi card, review the questions in this section. If you are still having problems, contact Technical Support by going to www.palm.com/support. Why can’t I make a wireless connection? Your Wi-Fi card is designed to connect to a wireless access point. Consult your wireless access point manual and the manufacturer website for troubleshooting information regarding your wireless access point. Most corporate networks have secu
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CHAPTER 2 Common Questions Why can’t I synchronize my smartphone wirelessly using the Wi-Fi card? Check the signal status bars to make sure you are connected to your wireless network. See Viewing signal strength. What do I do if my smartphone does not recognize the Wi-Fi card when I insert it? If the connection title bar icon does not change when you insert the Wi-Fi card—indicating that your smartphone is not recognizing the card—first remove the card, then reinsert it. If your smartphone st
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Common Questions CHAPTER 2 Contacting Technical Support If you cannot solve your problem, go to www.palm.com/support or send an email message to your regional Technical Support office. Before requesting support, experiment a bit to reproduce and isolate the problem. When you do contact support, please be ready to provide the following information: The name and version of the operating system you are using The actual error message or state you are experiencing The steps you take to repro
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CHAPTER 2 Common Questions 16 Using Your Palm Wi-Fi Card
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® ®
Using Your Palm Wi-Fi Card
™
with the Treo 700w Smartphone
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Copyright Copyright © 2005 Palm, Inc. All rights reserved. Palm, Treo, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Disclaimer and limitation of liability Palm, Inc. and its suppliers assume no responsibility for any damage or
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Table of Contents ® ® ™ Using Your Palm Wi-Fi Card with the Treo 700w Smartphone..... 1 Inserting and removing the Wi-Fi card.............................................................. 2 Setting up a Wi-Fi connection............................................................................ 3 Connecting to a network that broadcasts its name.......................................... 3 Connecting to a closed network ........................................................................ 4 Con
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» CHAPTER 1 Tip Using Your Turning off the ® Bluetooth feature ® ® may improve your Palm Wi-Fi Card with the Wi-Fi card performance. To turn ™ the Bluetooth feature Treo 700w Smartphone off, go to your Today screen, tap the Bluetooth icon, and then uncheck the Turn ® ® [ * ] NOTE This guide is for users who are using the Palm Wi-Fi card on Bluetooth box. with a Treo™ 700w smartphone only. If you are using the Wi-Fi card with a different device such as a Palm OS handheld, refer to
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® ® ™ CHAPTER 1 Using Your Palm Wi-Fi Card with the Treo 700w Smartphone Inserting and removing Tip When the Wi-Fi card the Wi-Fi card is inserted, tap the ? Insert the card into your smartphone’s icon in the upper- expansion card slot with the Palm logo label right corner of any Wi-Fi setup or facing the front of the smartphone. Push the connection screen for card in until you hear the confirmation tone. useful tips. The top of the card extends from the slot when the card is fully ins
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» ® ® ™ Using Your Palm Wi-Fi Card with the Treo 700w Smartphone CHAPTER 1 Setting up a Wi-Fi connection Key Term Some Wi-Fi networks are known as open networks because they SSID The name that identifies a Wi-Fi broadcast their name (SSID) and do not require a password. Other Wi-Fi network. If a network networks broadcast their name but do require a password. Networks does not broadcast that do not broadcast their name are known as closed networks. Follow its SSID, you must the instruct
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® ® ™ CHAPTER 1 Using Your Palm Wi-Fi Card with the Treo 700w Smartphone 4. If the New Network Detected dialog box appears, select the network Did You Know you want to connect to. You can conserve battery power by 5. If prompted, select whether to use this network to connect to the removing the Wi-Fi Internet (or to your work network using a virtual private network— card or turning off a VPN), or to connect to your work network. Wi-Fi connection when you are not 6. Press Connect to conne
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® ® ™ Using Your Palm Wi-Fi Card with the Treo 700w Smartphone CHAPTER 1 1. Wake up your smartphone’s screen, and then insert the Wi-Fi card into the expansion card slot. 2. Tap Wi-Fi in the title bar. 3. Select the Settings link. 4. Select Network Cards . 5. Select Add New. 6. On the General tab, set the following: Network name: Specifies the SSID provided by the system administrator. Connects to: Specifies whether this connection connects to the Internet or to Work. You may need to se
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® ® ™ CHAPTER 1 Using Your Palm Wi-Fi Card with the Treo 700w Smartphone — WPA-PSK: Indicates the network is a WPA network that requires a preshared key (password). Data Encryption: Sets the encryption method. The options in this list vary based on your Authentication setting. — Disabled: Turns data encryption off. — WEP: Turns on the wired equivalent privacy encryption method. — TKIP: Turns on the temporal key integrity protocol encryption method. This method is often used to encrypt WPA
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® ® ™ Using Your Palm Wi-Fi Card with the Treo 700w Smartphone CHAPTER 1 Connecting to a previously configured network Tip Insert the Wi-Fi card After you set up a Wi-Fi connection, it’s easy to connect to that network. in your smartphone If you have access to multiple Wi-Fi networks, you can select which to automatically network you want to connect to. connect to the available Wi-Fi 1. Wake up your smartphone’s screen, and then insert the Wi-Fi card network you most into the expansion
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® ® ™ CHAPTER 1 Using Your Palm Wi-Fi Card with the Treo 700w Smartphone 1. Press Start and select Programs. Tip Some VPN servers 2. Select ActiveSync . require that you 3. Select the set up your device to install specific VPN sync with it link. software on your smartphone. Go to 4. Enter the Exchange server address. www.palm.com/vpn Select Next. for more information. 5. Enter your Windows login username and password. Enter the domain information provided by your system administrator. C
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® ® ™ Using Your Palm Wi-Fi Card with the Treo 700w Smartphone CHAPTER 1 Check with your company's system administrator to see if a VPN is Tip required to access the corporate network. If you need a VPN, you may To manually start a need to purchase and install a third-party VPN client. data connection on a network, go to Before you begin setting up a VPN, ask your network administrator for Connections Settings, the following information: select the Tasks tab, and then select Your user
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® ® ™ CHAPTER 1 Using Your Palm Wi-Fi Card with the Treo 700w Smartphone Turning Wi-Fi on or off Tip A green LED indicator Wi-Fi turns off automatically when you on the front of the Wi- remove the card from the expansion card slot. Fi card glows steadily You can also turn Wi-Fi off manually if you are when a Wi-Fi not using a Wi-Fi connection but want to leave connection has been established. The LED the card in the slot. However, the card will indicator blinks when continue to consume
