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VIEW Certified Configuration Guide
Cisco
4400 Series Wireless LAN Controller (WLC),
Wireless Integrated Services Module (WiSM),
and 3750G Integrated Wireless LAN Controller
with 1100, 1130, 1200, 1230 and 1240 Series APs
March 2009 Edition
1725-36070-001
Version P
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Configuration Guide Notice Trademark Information Polycom, Inc. has prepared this document for Polycom® and the logo designs use by Polycom personnel and customers. The SpectraLink® drawings and specifications contained herein LinkPlus are the property of Polycom and shall be neither Link reproduced in whole or in part without the prior NetLink written approval of Polycom, nor be implied to SVP grant any license to make, use, or sell equipment Are trademarks and registered t
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs Introduction Polycom's Voice Interoperability for Enterprise Wireless (VIEW) Certification Program is designed to ensure interoperability and high performance between SpectraLink Wireless Telephones and Wireless LAN infrastructure products. The products listed below have been thoroughly tested in Polycom’s labs and have obtained VIEW Certification. This document details how to configure the Cisco 4400
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Configuration Guide Known Limitations • Wi-Fi Multimedia (WMM) must be disabled in order for SpectraLink Wireless Telephones to work properly. • Heavy multicast, broadcast, or push-to-talk (PTT) traffic may impair voice quality. • The Cisco 1000 series APs are not VIEW Certified at this time. • Voice and data must be separated onto separate service set identifiers (SSIDs) to obtain the best voice performance. • The Cisco 1252 (802.11n) series access points are not VIEW Certified a
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs Network Topology The following configuration was tested during VIEW Certification. It is important to note that this configuration is not necessarily applicable to all customer environments. SpectraLink 8000 SpectraLink 8000 Telephony Gateway SVP Server Switch Cisco 4400 Controller Cisco 1131 Cisco 1131 SpectraLink 8000 Wireless Telephones PN: 1725-36070-001_P.doc 5
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Configuration Guide Configuring a New Controller Starting from Factory Defaults 1. Initial provisioning of the controller is done via the command line interface (CLI). Connect a null modem serial cable between the console port of the controller and the serial port of a PC. 2. Open a terminal program, such as Hyper Terminal, and configure the port settings to 9600 baud, no parity, 8 data bits and 1 stop bit. 3. Power-on the controller. Status of the controller’s boot process will app
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs Connecting to the Controller via a Browser 1. Connect to the WLC by pointing your internet browser to the URL: https (where is the IP address of the management interface of the WLC). 2. Click the Login prompt. The default User Name and Password is admin. 3. Once logged in properly, a page similar to the one below displays. PN: 1725-36070-001_P.doc 7
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Configuration Guide Installing Software 1. Make sure that the VIEW Certified version of software is installed on the controller. From the main menu, click Monitor. 2. In the navigation pane, click Summary. The heading labeled Software Version shows the current software version. 3. Download the appropriate software for your model of controller from the Cisco website. 4. Set up a Trivial File Transfer Protocol (TFTP) server running on a PC to download the file to the controller. 5. Co
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs Controller Setup The initial setup of the controller is shown below. The setup instructions outlined in this document are for the configuration shown in the diagram only. Your configuration may differ, and the appropriate adjustments must be made. It is not necessary to configure each AP individually. The WLC is capable of provisioning the APs. 1. From the main menu, click Controller. 2. Set t
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Configuration Guide Connecting APs As the APs are connected to the network, they should automatically find the controller via the LWAPP discovery algorithms. The Dynamic Host Configuration Protocol (DHCP) server will assign each AP an IP address. You can configure a DHCP server to run on a remote PC for a small deployment. However, for large-scale deployments, an enterprise- grade DHCP server must be used. The ap-manager and management interfaces’ configuration should include the
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs 4. Under DHCP Information, enter the IP address of the Primary DHCP Server. 5. Repeat this step for the ap-manager interface. 6. Click the Apply button and save the changes. PN: 1725-36070-001_P.doc 11
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Configuration Guide AP Configuration 1. Power-on and connect the APs to the network. Wait a few minutes for the APs to find the controller. 2. Verify the APs are associated to the WLC. 3. From the main menu, click Monitor. Configuration for SpectraLink Wireless Telephones running in 802.11b mode 1. From the main menu, click Wireless. 2. In the navigation pane, under Access Points select Radios, then select 802.11b/g/n. All the APs that are connected should be listed, showing their
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs 4. Set Admin Status to Enable. 5. Configure any other settings that might be relevant to your deployment as needed. 6. Click the Apply button to save all changes. 7. In the navigation pane under 802.11b/g/n, select Network. 8. Set 802.11b/g Network Status to Disable. The radio will be re- enabled after setting radio parameters For setting up the Data Rates, please consult your facility’s RF site
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Configuration Guide require the following minimum dBm reading to support the corresponding Mandatory data rate setting in the access point. 802.11 Minimum Available Maximum Radio Standard Signal Strength (RSSI) “Mandatory” Data Rate -70 dBm 1 Mb/s 802.11b -60 dBm 11 Mb/s -60 dBm 6 Mb/s 802.11a -45 dBm 54 Mb/s For additional details on RF deployment please see the Deploying Enterprise-Grade Wi-Fi Telephony white paper and the Best Practices Guide for Deploying SpectraLink 8
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs 9. Use the default Fragmentation Threshold (2346 bytes). 10. Set the Beacon Period to 100. 11. Set DTIM Period to 2. 12. SpectraLink Wireless Telephones do not support dynamic power and will not utilize the information element that is set when DTPC Support is enabled. SpectraLink Wireless Telephone power should be configured to match the highest transmit power of the APs. 13. Click the Apply button to
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Configuration Guide Configuration for SpectraLink Wireless Telephones running in 802.11a mode 1. From the main menu, click Wireless. 2. In the navigation pane, under Access Points select Radios, then select 802.11a /n. All the APs that are connected should be listed, showing their Operational Status as UP. 3. Select Configure from the drop-down list for the access point you wish to change. Global settings for RF Channel Assignment and Tx Power Level Assignment were not tested du
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs 4. Set Admin Status to Enable. 5. Configure any other settings that might be relevant to your deployment as needed. 6. Click the Apply button to save all changes. 7. In the navigation pane under 802.11a/n, select Network. 8. Set 802.11a Network Status to Disable; the radio will be re-enabled after setting radio parameters 9. For setting up the Data Rates, please consult your facility’s RF site surv
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Configuration Guide 10. Use the default Fragmentation Threshold (2346 bytes). 11. Set the Beacon Period to 100. 12. Set DTIM Period to 2. 13. SpectraLink Wireless Telephones do not support dynamic power and will not utilize the information element that is set when DTPC support is enabled. Handset power should be configured to match the highest transmit power of the APs. 14. Click the Apply button to save the settings. 18 PN: 1725-36070-001_P.doc
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Cisco: 4400 Series WLC, WiSM and 3750G Integrated WLC with 1100 and 1200 Series APs 15. In the navigation pane under 802.11a/n, select EDCA Parameters. 16. Select Spectralink Voice Priority from the drop-down list. 17. Click the Apply button to save the settings. 18. In the navigation pane under 802.11a /n, select Network. 19. For 802.11a Network Status, click the Enabled check box. 20. Click the Apply button to save the settings. PN: 1725-36070-001_P.doc 19
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Configuration Guide Setting Up the SSIDs It is required for voice and data to be on separate SSIDs to prioritize voice traffic. The voice SSID must be set to Platinum for Quality of Service (as shown in the screen shot below) and the data SSID must be set to Silver for Quality of Service. Setting up the voice SSID 1. From the main menu, click WLANs. 2. In the WLANs screen, click the New…. button. 3. Type the Profile Name and the WLAN SSID name. 4. Click the Apply button. 20
