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Contents 1Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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OSD options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 4 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
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7 Upgrading Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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iv www.gateway.com
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Chapter 1 Getting Help • Using the Gateway Web site � Using Help and Support � Using BigFix � Using Your Computer guide � Using online help � Contacting Gateway 1
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Chapter 1: Getting Help Thank you for purchasing our computer! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new computer. Each and every Gateway computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible. Please read this manual carefully to familiarize yourself with our range of se
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Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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Chapter 1: Getting Help Support Home Click Support Home, then click Computers. To view support documents for your computer, type your serial number in the Serial Number box, then click Submit. Click the arrow button to open the Select Your Computer Product box, then click Profile Computer Series to access product documentation, specifications, and guides for all Gateway Profile computers. Product Support Click Product Support to view a list of all the products that Gateway supports. Downloads
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Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You can find help information by clicking a link, performing a search, or browsing the index.
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Chapter 1: Getting Help Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are relevant to your search topic. ■ Full-text Search Matches - These topics are located in Help and Support and contain the words you entered i
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Using Your Computer guide Using Your Computer guide In addition to this guide, the Using Your Computer guide has been included on your hard drive. This guide includes information on using Windows, using the Internet, sending a fax, and changing power-saving settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. Online help Many programs provide information online so you can research a topic or learn how to perf
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Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on your computer case. www.gateway.com 8
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Chapter 2 Checking Out Your Gateway Computer � Identifying features � Locating your computer model and serial number � Locating the Microsoft Certificate of Authenticity � Locating the specifications for your computer � Purchasing accessories 9
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Chapter 2: Checking Out Your Gateway Computer Front Display controls Speaker Speaker Headphone Memory card CD or DVD Power button jack reader or drive diskette drive Microphone Volume control jack buttons Component Icon Description Display controls Use these controls to enter the OSD (on-screen display) and adjust the computer display settings. For more information about the computer display and OSD, see “Computer display” on page 34. Speakers Provide stereo audio output when headphones or
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Front Component Icon Description Diskette drive or Diskette drive: Use this drive to store smaller files on memory card reader diskettes. For more information, see “Using the diskette drive” on page 40. Memory card reader: Use this to read from and write to memory cards. For more information, see “Using the memory card reader” on page 41. CD or DVD drive Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable CDs or DVDs. For mor
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Chapter 2: Checking Out Your Gateway Computer Back PS/2 Ethernet mouse port jack Audio KB/Mouse Parallel Monitor out port line in Connect button port (optional) jack (optional) Microphone Modem jack jack Monitor PS/2 (optional) in port keyboard Audio port USB ports line out Power connector Serial port jack Component Icon Description Monitor (VGA) out Plug a projector or an additional monitor into this port. port (optional) Ethernet jack Plug an Ethernet network cable or a device (su
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Back Component Icon Description KB/Mouse Connect Establishes communication between your wireless keyboard, button (optional) wireless mouse, and your computer. For more information, see the Wireless keyboard setup guide. Modem jack Plug a modem cable into this jack. For more information, see (optional) “Connecting the modem” on page 33. USB ports Plug USB (Universal Serial Bus) devices (such as a USB Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. For mor
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Chapter 2: Checking Out Your Gateway Computer Right side PC Card slot IEEE 1394 port (4-pin) IEEE 1394 port (6-pin) USB ports Component Icon Description PC Card slot Insert a Type I or Type II PC Card into this slot. For more information, see “Adding and removing PC Cards” on page 46. ® ® IEEE 1394 ports Plug IEEE 1394 (also known as Firewire or i.Link ) devices (such as a digital video camera) into these 4-pin and 6-pin IEEE 1394 ports. For more information, see “Installing a printer, sca
