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HP Compaq Business PC Maintenance
and Service Guide
Elite 8300 Series Convertible Minitower
Elite 8300 Series Microtower
Elite 8300 Series Small Form Factor
Elite 8300 Series Ultra-Slim Desktop
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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Table of contents 1 Product Features ............................................................................................................................................ 1 Standard Configuration Features ......................................................................................................... 1 Convertible Minitower (CMT) Front Panel Components ....................................................................... 3 Microtower (MT) Front Panel Components ...............
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4 Illustrated parts catalog ............................................................................................................................... 30 Convertible minitower (CMT) chassis spare parts .............................................................................. 30 Computer system components .......................................................................................... 30 Cables ..................................................................................
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Cleaning the Keyboard ...................................................................................................... 67 Cleaning the Monitor .......................................................................................................... 67 Cleaning the Mouse ........................................................................................................... 68 Service Considerations ........................................................................................
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Fan sink ............................................................................................................................................ 107 Processor ......................................................................................................................................... 109 Power Supply ................................................................................................................................... 112 System Board ................................
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Bezel Blanks ..................................................................................................................................... 165 Memory ............................................................................................................................................ 166 DIMMs ............................................................................................................................. 166 DDR3-SDRAM DIMMs ............................................
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Removing the Optical Drive ............................................................................................. 216 Preparing the New Optical Drive ..................................................................................... 217 Installing the New Optical Drive ....................................................................................... 218 Hard Drive .....................................................................................................................
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Contacting Customer Support .......................................................................................................... 290 11 POST Error Messages .............................................................................................................................. 291 POST Numeric Codes and Text Messages ..................................................................................... 292 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ...............
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xii
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1 Product Features Standard Configuration Features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Figure 1-1 Convertible Minitower Configuration NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a desktop. For more information, see Changing from a Minitower to a Desktop Configuration on page 114 in this guide. Figure 1-2 Micro
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Figure 1-3 Small Form Factor Configuration NOTE: The Small Form Factor computer can also be used in a tower orientation. For more information, see Using the Small Form Factor Computer in a Tower Orientation on page 203 in this guide. Figure 1-4 Ultra-Slim Desktop Configuration 2 Chapter 1 Product Features
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Convertible Minitower (CMT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-5 Front Panel Components Table 1-1 Front Panel Components 1 5.25-inch Optical Drives 5 Microphone/Headphone Connector 2 5.25-inch Media Card Reader (optional) 6 Power On Light 3 Dual-State Power Button 7 Headphone Connector 4 Hard Drive Activity Light 8 USB (Universal Serial Bus) Ports NOTE: When a device is plugged into the Micropho
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Microtower (MT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Table 1-2 Front Panel Components 1 5.25-inch Optical Drives 5 3.5-inch Media Card Reader (optional) 2 Hard Drive Activity Light 6 Dual-State Power Button 3 Microphone/Headphone Connector 7 Power On Light 4 USB (Universal Serial Bus) 2.0 Ports 8 Headphone Connector NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will po
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Small Form Factor (SFF) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-6 Front Panel Components Table 1-3 Front Panel Components 1 5.25-inch Optical Drive 5 Microphone/Headphone Connector 2 Dual-State Power Button 6 3.5-inch Media Card Reader (optional) 3 Power On Light 7 Hard Drive Activity Light 4 USB (Universal Serial Bus) Ports 8 Headphone Connector NOTE: When a device is plugged into the Microphone/Hea
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Ultra-Slim Desktop (USDT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay. Figure 1-7 Front Panel Components Table 1-4 Front Panel Components 1 Optical Drive 5 Microphone/Headphone Connector 2 Power On Light 6 USB (Universal Serial Bus) Ports 3 SD Media Card Reader (optional) 7 Hard Drive Activity Light 4 Headphone Connector 8 Dual-State Power Button NOTE: When a device is plugged into the Microphone/Headphone Connecto
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Convertible Minitower (CMT) Rear Panel Components Figure 1-8 Rear Panel Components Table 1-5 Rear Panel Components 1 Power Cord Connector 7 Line-Out Connector for powered audio devices (green) 2 PS/2 Keyboard Connector (purple) 8 Line-In Audio Connector (blue) 3 VGA Monitor Connector 9 PS/2 Mouse Connector (green) 4 DisplayPort Monitor Connector 10 Serial Connector 5 USB 2.0 ports (black) 11 RJ-45 Network Connector 6 USB 3.0 ports (blue) NOTE: USB 3.0 ports are blue; USB 2.0 ports are black
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Microtower (MT) Rear Panel Components Figure 1-9 Rear Panel Components Table 1-6 Rear Panel Components 1 Power Cord Connector 6 Line-Out Connector for powered audio devices (green) 2 Line-In Audio Connector (blue) 7 PS/2 Keyboard Connector (purple) 3 PS/2 Mouse Connector (green) 8 VGA Monitor Connector 4 Serial Connector 9 DisplayPort Monitor Connector 5 RJ-45 Network Connector 10 USB 3.0 ports (blue) 11 USB 2.0 ports (black) NOTE: USB 3.0 ports are blue; USB 2.0 ports are black. An optiona
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Small Form Factor (SFF) Rear Panel Components Figure 1-10 Rear Panel Components 1 RJ-45 Network Connector 7 DisplayPort Monitor Connector 2 Serial Connector 8 VGA Monitor Connector 3 PS/2 Mouse Connector (green) 9 PS/2 Keyboard Connector (purple) 4 Power Cord Connector 10 Line-Out Connector for powered audio devices (green) 5 USB 2.0 ports (black) 11 Line-In Audio Connector (blue) 6 USB 3.0 ports (blue) NOTE: USB 3.0 ports are blue; USB 2.0 ports are black. An optional second serial port and
