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HP Compaq Business PC Maintenance
and Service Guide
Elite 8300 Series Convertible Minitower
Elite 8300 Series Microtower
Elite 8300 Series Small Form Factor
Elite 8300 Series Ultra-Slim Desktop
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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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iv About This Book
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Table of contents 1 Product Features ............................................................................................................................................ 1 Standard Configuration Features ......................................................................................................... 1 Convertible Minitower (CMT) Front Panel Components ....................................................................... 3 Microtower (MT) Front Panel Components ...............
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Recovering the Configuration Settings ............................................................................................... 30 4 Illustrated parts catalog ............................................................................................................................... 31 Convertible minitower (CMT) chassis spare parts .............................................................................. 31 Computer system components ..............................................
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General Cleaning Safety Precautions ................................................................................ 69 Cleaning the Computer Case ............................................................................................ 69 Cleaning the Keyboard ...................................................................................................... 70 Cleaning the Monitor .......................................................................................................... 7
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Rear Chassis Fan ............................................................................................................................. 109 Fan sink ............................................................................................................................................ 110 Processor ......................................................................................................................................... 112 Power Supply ..................................
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Front Bezel Security ......................................................................................................................... 166 Bezel Blanks ..................................................................................................................................... 168 Memory ............................................................................................................................................ 169 DIMMs ............................................
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Optical Drive ..................................................................................................................................... 219 Removing the Optical Drive ............................................................................................. 219 Preparing the New Optical Drive ..................................................................................... 220 Installing the New Optical Drive ....................................................................
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Contacting Customer Support .......................................................................................................... 291 11 POST Error Messages .............................................................................................................................. 292 POST Numeric Codes and Text Messages ..................................................................................... 293 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ...............
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Appendix D Power Cord Set Requirements ................................................................................................ 330 General Requirements ..................................................................................................................... 330 Japanese Power Cord Requirements .............................................................................................. 330 Country-Specific Requirements ......................................................
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1 Product Features Standard Configuration Features Features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the diagnostic utility (included on some computer models only). Figure 1-1 Convertible Minitower Configuration NOTE: The HP Compaq Convertible Minitower computer can be easily converted to a desktop. For more information, see Changing from a Minitower to a Desktop Configuration on page 117 in this guide. Figure 1-2 Micro
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Figure 1-3 Small Form Factor Configuration NOTE: The Small Form Factor computer can also be used in a tower orientation. For more information, see Using the Small Form Factor Computer in a Tower Orientation on page 206 in this guide. Figure 1-4 Ultra-Slim Desktop Configuration 2 Chapter 1 Product Features
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Convertible Minitower (CMT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-5 Front Panel Components Table 1-1 Front Panel Components 1 5.25-inch Optical Drives 5 Microphone/Headphone Connector 2 5.25-inch Media Card Reader (optional) 6 Power On Light 3 Dual-State Power Button 7 Headphone Connector 4 Hard Drive Activity Light 8 USB (Universal Serial Bus) Ports NOTE: When a device is plugged into the Micropho
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Microtower (MT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Table 1-2 Front Panel Components 1 5.25-inch Optical Drives 5 3.5-inch Media Card Reader (optional) 2 Hard Drive Activity Light 6 Dual-State Power Button 3 Microphone/Headphone Connector 7 Power On Light 4 USB (Universal Serial Bus) 2.0 Ports 8 Headphone Connector NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will po
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Small Form Factor (SFF) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering one or more drive bays. Figure 1-6 Front Panel Components Table 1-3 Front Panel Components 1 5.25-inch Optical Drive 5 Microphone/Headphone Connector 2 Dual-State Power Button 6 3.5-inch Media Card Reader (optional) 3 Power On Light 7 Hard Drive Activity Light 4 USB (Universal Serial Bus) Ports 8 Headphone Connector NOTE: When a device is plugged into the Microphone/Hea
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Ultra-Slim Desktop (USDT) Front Panel Components Drive configuration may vary by model. Some models have a bezel blank covering the optical drive bay. Figure 1-7 Front Panel Components Table 1-4 Front Panel Components 1 Optical Drive 5 Microphone/Headphone Connector 2 Power On Light 6 USB (Universal Serial Bus) Ports 3 SD Media Card Reader (optional) 7 Hard Drive Activity Light 4 Headphone Connector 8 Dual-State Power Button NOTE: When a device is plugged into the Microphone/Headphone Connecto
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Convertible Minitower (CMT) Rear Panel Components Figure 1-8 Rear Panel Components Table 1-5 Rear Panel Components 1 Power Cord Connector 7 Line-Out Connector for powered audio devices (green) 2 PS/2 Keyboard Connector (purple) 8 Line-In Audio Connector (blue) 3 VGA Monitor Connector 9 PS/2 Mouse Connector (green) 4 DisplayPort Monitor Connector 10 Serial Connector 5 USB 2.0 ports (black) 11 RJ-45 Network Connector 6 USB 3.0 ports (blue) NOTE: USB 3.0 ports are blue; USB 2.0 ports are black
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Microtower (MT) Rear Panel Components Figure 1-9 Rear Panel Components Table 1-6 Rear Panel Components 1 Power Cord Connector 6 Line-Out Connector for powered audio devices (green) 2 Line-In Audio Connector (blue) 7 PS/2 Keyboard Connector (purple) 3 PS/2 Mouse Connector (green) 8 VGA Monitor Connector 4 Serial Connector 9 DisplayPort Monitor Connector 5 RJ-45 Network Connector 10 USB 3.0 ports (blue) 11 USB 2.0 ports (black) NOTE: USB 3.0 ports are blue; USB 2.0 ports are black. An optiona
