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HP Pavilion dv8 Entertainment PC
Maintenance and Service Guide
Document Part Number: 580213-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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© Copyright 2009 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only w
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clo
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Contents 1 Product description 2 External component identification Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2 Buttons, speakers, and fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27 Power button board cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30 Bluetooth module cable . . . . . . .
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Contents 7 Screw listing Phillips PM2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5 Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12 Phillips PM2.5
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1 Product description Category Description Product name HP Pavilion dv8 Entertainment PC Processors Intel® Core™ i7-820QM 1.73-GHz processor (SC turbo up to 3.06 GHz) Intel Core i7-720QM 1.60-GHz processor (SC turbo up to 2.80 GHz) Chipset Intel 5 Series express chipsets PM55 - platform controller hub (PCH) Peak-M Graphics nVidia GeForce 230M GT (N10P-GE, 40-nm) with 1024 MB of dedicated video memory nVidia GeForce 250M GTS (N10E-GE, 40-nm) with 1024 MB of dedicated video memory Support for Blu-
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Product description Category Description Mass storage devices Supports the following dual hard drive configurations: (continued) ■ 1000-GB, 7200-rpm (500-GB × 2) ■ 1000-GB, 5400-rpm (500-GB × 2) ■ 640-GB, 7200-rpm (320-GB × 2) ■ 640-GB, 5400-rpm (320-GB × 2) ■ 500-GB, 7200-rpm (250-GB × 2) ■ 500-GB, 5400-rpm (250-GB × 2) Supports the following combination hard drive/solid-state drive configurations: ■ 500-GB, 7200-rpm hard drive + 256-GB SSD ■ 320-GB, 7200-rpm hard drive + 128-GB SSD Optical dri
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Product description Category Description External media cards One ExpressCard slot, supporting optional ExpressCard/54 cards Digital Media Slot supporting the following digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) Ports 1394 Audio-in (mono microphone) Audio-out (stereo headphones, 2) Consumer infrared eSATA HDMI Multi-pin AC power RJ-45 (Ethernet, includes link and activity lights) TV tuner USB
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2 External component identification To see a list of hardware installed in the computer: » Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. Windows includes the User Account Control feature to improve the security of your computer. You may be ✎ prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows sett
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External component identification Top components Display components Item Component Description (1) Internal display switch Turns off the display if the display is closed while the computer is on. (2) Wireless antennas (2) Send and receive wireless signals to communicate with WLANs. The antennas are not visible from the outside of the computer. ✎ For optimal transmission, keep the areas immediately around the antennas free from obstructions. (3) Internal digital dual-array Record sound. microph
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External component identification Buttons, speakers, and fingerprint reader Item Component Description (1) Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, briefly press the button to initiate Sleep. ■ When the computer is in the Sleep state, briefly press the button to exit Sleep. ■ When the computer is in Hibernation, briefly press the button to exit Hibernation. If the computer has stopped responding and Windows shutdown procedur
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External component identification Item Component Description (3) Media button Starts the MediaSmart program. (4) Previous/rewind button ■ Plays the previous track or chapter when the button is pressed once. ■ Rewinds media when the button is pressed in combination with the fn key. (5) Play/pause button Plays or pauses media. (6) Next/fast forward button ■ Plays the next track or chapter when the button is pressed once. ■ Fast forwards media when pressed in combination with the fn key. (7) Stop b
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External component identification Keys Your computer may look slightly different from the illustration in this section. ✎ Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Integ
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External component identification Lights Item Component Description (1) Caps lock light On: Caps lock is on. (2) Power lights (2)* ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. (3) Volume mute light ■ White: Computer sound is on. ■ Amber: Computer sound is off. (4) Volume down light On: The volume scroll zone is being used to decrease speaker volume. (5) Volume up light On: The volume scroll zone is being used to increase
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External component identification Item Component Description (12) Drive light ■ Blinking: The hard drive or optical drive is being accessed. ■ Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive. (13) Battery light ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level. When the battery reaches a critical battery level, the battery light begins blinking rapid
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External component identification Pointing devices Item Component Description (1) TouchPad light ■ White: TouchPad is enabled. ■ Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse. *
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External component identification Front components Item Component Description (1) Digital Media Slot Supports the following optional digital card formats: ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■ MultiMediaCard (MMC) ■ Secure Digital (SD) Memory Card ■ xD-Picture Card (XD) (2) Digital Media Slot light On: A digital card is being accessed. (3) Consumer infrared lens Receives a signal from the remote control (select models only). Maintenance and Service Guide 2–9
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External component identification Right-side components Your computer may look slightly different from the illustration in this section. ✎ Item Component Description (1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (2) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo speakers, headphones, ear buds, headsets, or television audio. (3) USB ports (2) Connect optional USB devices.
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External component identification Left-side components Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act as a deterrent, but it may not ✎ prevent the computer from being mishandled or stolen. (2) External monitor port Connects an external VGA monitor or projector. (3) Expansion port 3 Connects the computer to an optional docking device or optional expansion product. The computer has only one expansion p
