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NDA-24271
ISSUE 1
STOCK #152007
®
Business/Hotel/Data Features and Specifications
JANUARY, 2000
NEC America, Inc.
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LIABILITY DISCLAIMER NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for use by its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc. term NEAX, D and CallCenterWorX are registered trademarks of NEC Corporation. MATWorX is a trademark of NEC Corporation. C
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2 NEAX2000 IVS Business/Hotel/Data Features and Specifications TABLE OF CONTENTS Page ACCOUNT CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ADD-ON MODULE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 ALARM INDICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Page ATTENDANT OVERFLOW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 ATTENDANT OVERRIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 AUTHORIZATION CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 AUTOMATED ATTENDANT . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Page CALL TRANSFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Call Transfer - All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Call Transfer - Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 CALLER ID CLASS . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Page FEATURE ACTIVATION FROM SECONDARY EXTENSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 FLEXIBLE LINE KEY ASSIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 FLEXIBLE NUMBERING PLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 FLEXIBLE RINGING ASSIGNMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Page Wide Area Telephone Service (WATS) Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 MULTILINE TERMINAL ATTENDANT POSITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 MUSIC ON HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 NAILED-DOWN CONNECTION - DATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Page REMOTE HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 REMOTE PIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 RESERVE POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 RESIDENT SYSTEM PROGRAM . . . . . . .
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TABLE OF CONTENTS Page VOICE MAIL INTEGRATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 VOICE MAIL PRIVATE PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334 VOICE MAIL TRANSFER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335 WHISPER PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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This page is for your notes. 2 NEAX2000 IVS Business/Hotel/Data Features and Specifications Page viii NDA-24271, Issue 1.0
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TABLE OF FEATURES X = available — = not available E = enhanced or changed FEATURE → = carried over to next level software NEAX2000 IVS 2 NEAX2000 IVS (1900 Series R2) Account Code X → Add-On Module XE Alarm Indications XE Alphanumeric Display XE Analog Port Adapter X → Announcement Service XE Answer Key X → Asynchronous Data Switching X — Attendant Assisted Calling X → Attendant Camp-On X → Attendant Console X → SN610 ATTCON X → SN716 DESKCON X → Attendant Called/Calling Name Display XE Attendan
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TABLE OF FEATURES X = available — = not available E = enhanced or changed FEATURE → = carried over to next level software NEAX2000 IVS 2 NEAX2000 IVS (1900 Series R2) Time Display X → Trunk Group Busy Display XE Unsupervised Trunk-to-Trunk Transfer By Attendant X → Attendant Delay Announcement XE Attendant Lockout X → Attendant Overflow X → Attendant Override X → Authorization Code XE Automated Attendant X → Automatic Call Distribution (ACD) XE Busy In/Busy Out – ACD X → Call Waiting Indication
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TABLE OF FEATURES X = available — = not available E = enhanced or changed FEATURE → = carried over to next level software NEAX2000 IVS 2 NEAX2000 IVS (1900 Series R2) Split Call Forwarding – All Calls X → Split Call Forwarding – Busy Line X → Split Call Forwarding – No Answer X → Call Forwarding – Override X → Group Diversion X → Call Park X → Call Park - System X → Call Park - Tenant X → Call Pickup X → Call Pickup - Direct X → Call Pickup - Group X → Call Pickup - Designated Group X → Call Red
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TABLE OF FEATURES X = available — = not available E = enhanced or changed FEATURE → = carried over to next level software NEAX2000 IVS 2 NEAX2000 IVS (1900 Series R2) Direct Digital Interface X → Direct Inward Dialing (DID) X → DID Call Waiting X → DID Digit Conversion XE Direct Inward System Access (DISA) XE Direct Inward Termination (DIT) X → Direct Outward Dialing (DOD) X → Direct Station Selection/Busy Lamp Field (DSS/BLF) Console X → Busy Out Status Console X → Do Not Disturb Console X → Me
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TABLE OF FEATURES X = available — = not available E = enhanced or changed FEATURE → = carried over to next level software NEAX2000 IVS 2 NEAX2000 IVS (1900 Series R2) Dual Hold X → Exclusive Hold X → Non-Exclusive Hold X → Hotel/Motel Attendant Console X → Note Hotel/Motel Front Desk Instrument X → Note Hotline - Inside/Outside X → House Phone X → Individual Attendant Access X → Intercept Announcement XE Intercom X → Manual Intercom X → Automatic Intercom X → Dial Intercom X → Internal Tone/Vo
