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5312/5324 IP Phones User Guide
MITEL
COMMUNICATIONS DIRECTOR
PLATFORM
MITEL 5312 AND 5324 IP PHONES
USER GUIDE
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Mitel 5312 and 5324 IP Phones User Guide NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries ("Mitel") and is subject to change without notice. Mitel assumes no liability for any errors or omissions. This document may be reproduced, either wholly or in part, solely for distribution to authorized users of Mitel's products. TRADEMARKS Mitel is the registered trademark of Mitel Networks Corpor
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Table of Contents ABOUT YOUR PHONE ............................................................................................. 1 Ring/Message Indicators .....................................................................................................4 Selecting Menu Options.......................................................................................................4 Using Your IP Phone with Mitel Unified Communicator Express.........................................4 Using Y
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Mitel 5312/5324 IP Phones User Guide Speed Call – Personal .......................................................................................................14 Handsfree Operation .........................................................................................................14 Group Listen ......................................................................................................................15 Hold ................................................................
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Table of Contents Direct Paging .....................................................................................................................27 Direct Paging - Handsfree Answerback Enabled...............................................................27 Direct Paging - Handsfree Answerback Disabled..............................................................28 Direct Voice Call .........................................................................................................
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Mitel 5312/5324 IP Phones User Guide USING THE MITEL IP PROGRAMMABLE KEY MODULES (5324 IP PHONE ONLY)...................................................................................................................... 47 FEATURE ACCESS CODES .................................................................................. 48 - vi -
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Mitel 5312/5324 IP Phones User Guide ABOUT YOUR PHONE ® The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ringing/message indicator. The 5312 IP Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable
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Mitel 5312/5324 IP Phones User Guide 5312 IP Phone 5324 IP Phone - 2 -
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Mitel 5312/5324 IP Phones User Guide Elements of Your Phone Feature Function 1) Display Provides a two–line, 20–character liquid crystal display (LCD) viewing area that assists you in selecting and using phone features, accessing your voice mail, and identifying callers. When you access the Application key, prompts and feature information appear on the display screen. For information on selecting menu options, see "Selecting Menu Options" elsewhere in this guide. 2) Softkeys (5324 IP Co
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Mitel 5312/5324 IP Phones User Guide Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing slowly A message or callback message is waiting at your phone On Your phone is ringing another phone Off Your phone is idle, or you are on a call Selecting Menu Options Because the 5324 IP Phone offers softkeys, feature availability and menu options for the 5312 and 5324 IP Phones may differ. To select menu items on the display: 1. On a
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Mitel 5312/5324 IP Phones User Guide About Feature Access Codes Use of some features requires dialing access codes. Ask your Administrator for a list of codes you should use. For Users on Resilient Mitel Communications Director (MCD) Systems If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary MCD system. The call continues but some of the keys and features on your phone function differently. The keys and most features beg
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Mitel 5312/5324 IP Phones User Guide TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information. Protect your hearing Your phone has a control for adjusting the volume of the handset rece
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Mitel 5312/5324 IP Phones User Guide CUSTOMIZING YOUR 5312/5324 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press (UP) or (DOWN). To adjust the Ringer Pitch while the set is idle: 1. Press (MENU). 2. Press # or the No softkey until "Ringer Adjust?" appears. 3. Press * or the Yes softkey twice. 4. Press (UP) or (DOWN). 5. Press (MENU). Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset
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Mitel 5312/5324 IP Phones User Guide Feature Keys You can use (MENU) on your phone or the Desktop Tool to program the personal keys as feature keys. The Desktop Tool is a browser–based interface that makes programming quick and easy. For more information on using the Desktop Tool, please contact your System Administrator. Note: You can only program Speed Call keys using the (MENU) key on the 5312 IP Phone. See Speed Call Keys for details. To program some features to a personal ke
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Mitel 5312/5324 IP Phones User Guide 4. Press * or the Change softkey. 5. Press # or the No softkey until the desired language appears. 6. Press * or the Yes softkey. - 9 -
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Mitel 5312/5324 IP Phones User Guide MAKING AND ANSWERING CALLS Make a Call 1. Lift the handset (optional). 2. If you want to use a Non–Prime Line, press a Line Appearance key. 3. Do one of the following: Dial the number Press a Speed Call key Press (REDIAL). Answer a Call Do one of the following: Lift the handset. Press (SPEAKER). Press the flashing Line appearance key and lift the handset. Press the flashing Line appearance. Emergency Calls Warning
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Mitel 5312/5324 IP Phones User Guide To make an Emergency Call using the Line Interface Module line: 1. Lift the handset. 2. Press the Line Interface Module key that you have programmed. 3. The set indicates IP FAIL: ANALOG CALL 4. Dial your Local Emergency Number. To make an Emergency Call using the Line Interface Module line, when the IP connection has failed: 1. Lift the handset. 2. Press the Line Interface Module key that you have programmed. The set indicates IP FAIL: ANALOG C
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Mitel 5312/5324 IP Phones User Guide To end a call, do one of the following: On a 5324 IP Phone only, press the Hang up softkey. Press (CANCEL). Wait for the caller to hang up. Phonebook To use Phonebook: Note: You can enter the first or last name, or both. 1. Press (MENU). 2. Press the Yes softkey when "Phonebook?" appears. Enter the name of the desired party, as follows: For each letter in the name, press the appropriate key on the keypad until the letter is show
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Mitel 5312/5324 IP Phones User Guide Redial To redial the last number that you manually dialed: 1. Lift the handset (optional). 2. Press (REDIAL). Redial – Saved Number To save the last number that you manually dialed: Lift the handset, and then dial the appropriate feature access code. To Redial a saved number: Lift the handset, and then dial appropriate the feature access code. Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits dur
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Mitel 5312/5324 IP Phones User Guide 9. Do one of the following: To make the number private, press * or the Priv softkey To keep the number visible, press # or the Save softkey. 10. Press (MENU). Speed Call – Personal To dial a stored personal Speed Call number: 1. Lift the handset. 2. Dial the appropriate feature access code. 3. Enter an index number between 00 and 09. To store a personal Speed Call number: 1. Lift the handset. 2. Dial the appropriate feature access code.
