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IP Phone 2004 User Guide
BCM50 2.0
Business Communications Manager
Document Status: Standard
Document Version: 02.01
Document Number: NN40050-108
Date: September 2006
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Copyright © Nortel Networks Limited 2006, All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Trademarks
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3 Contents Chapter 1 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 IP Phone 2004 button and light descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 IP Phone 2004 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4 Contents NN400 NN40050 50-10 -108 8
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5 Chapter 1 Getting started The BCM50 2.0 IP Phone 2004 brings voice and data to your desktop. Introduction This guide contains information about: • telephone buttons and lights � telephone display � telephone setup � how to make and answer calls � how to use the navigation buttons � how to program memory buttons � how to offset the time on your telephone display Figure 1 shows the IP Phone 2004. Figure 1 IP Phone 2004 IP Phone 2004 User Guide
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6 Chapter 1 Getting started IP Phone 2004 button and light descriptions Figure 2 shows the IP Phone 2004 lights and buttons. Figure 2 IP Phone 2004 buttons M A B L L K J D C Q R E I F G O P N H Table 1 shows a description of the lights and buttons. Table 1 IP Phone 2004 buttons and descriptions Hold button A Places an active call on hold. Goodbye button B Ends an active call. Handsfree button with LED C Turns on the Handsfree mode. Volume control bar D Adjusts the handset, Hands
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Chapter 1 Getting started 7 Leave Message button (programmable memory button #09) H Enables you to send voice mail messages. For more information on voice mail messaging, refer to your CallPilot Quick Reference Card. Navigation cluster buttons I Enables you to view items stored in your Call Log. For more information on the Call Log feature, refer to “Navigation buttons” on page 13. Feature J Feature button Starts or ends a feature. Display buttons K Shows feature options. Line and Memory butt
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8 Chapter 1 Getting started IP Phone 2004 display There are three areas to the IP Phone 2004 display: � button label area � information area � feature options area Figure 3 shows an example of the display and describes each area. Figure 3 Display area Call fwd Page gen Button label area Conference Intercom Last num Intercom DN: 340 Information area Nortel Networks April 25 10:51 am Feature options area Feature Button label area The button label area shows the label and status of the six pro
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Chapter 1 Getting started 9 Feature options area When a feature is activated, or when you are on an active call, the display command line shows you the action you must take to proceed. For example: Pswd. This means you must enter your mailbox password. The Feature options area shows the label for the FEATURE button, and for the three display buttons. These button labels appear in capital letters directly above the Feature and display buttons, and to the right of the FEAT UR E label on the dis
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10 Chapter 1 Getting started 4 Press Feature *504. Select the Alternate Language 4 for the telephone display. Ring type To select a different ring type for your telephone: 1 Press Feature *6. 2 Press 1, 2, 3, 4, or NEXT or to hear the different ring types. 3 Press OK to store the ring type. NN400 NN40050 50-10 -108 8
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11 Chapter 2 Features and buttons This section describes some of the IP Phone 2004 buttons and call features: � basic call features � navigation buttons � memory buttons Note: For more information about the features available on your telephone and how to use them, refer to the BCM50 2.0 Telephone Features User Guide (NN40020-100). Basic call features You can make external and internal calls using the following features: � make a call �answer a call �hold a call � Handsfree �headset �Mute � Ti
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12 Chapter 2 Features and buttons 3 When you hear an external dial tone, dial the external telephone number. Note: Contact your System Administrator for a list of line pool codes. When entering a line pool access code on PRI lines, you do not hear dial tone. To make internal calls using intercom buttons: 1 Lift the handset. 2 Press an intercom button. 3 Dial the extension number. Note: Contact your System Administrator for a list of extension numbers. Answer calls When your telephone rings, and
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Chapter 2 Features and buttons 13 � To switch to your headset when you are on a handset call, press and replace the handset. Lift the handset to switch back. � To switch to your headset when you ar e on a Handsfree call, press . Press to switch back. Mute � While on a call, press to turn off the microphone. The button lights when the microphone is off. � Press again to turn on the microphone. � Use on handset, Handsfree, or headset calls. Time offset When your IP Phone 2004 is located
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14 Chapter 2 Features and buttons 1 (underline) identifies a new item ¯ identifies answered calls § identifies long distance calls / identifies that the information has been shortened To view your Call Log: 1 Press to view old items. Press to view new items. Press to return to the last viewed item. 2 Press and to move through your items. 3 Press and to view more information on an item. To erase a Call Log entry: 1 Press while viewing an item. To return a call from your Call Log: 1 Di
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Chapter 2 Features and buttons 15 4 Press OK to store the number. To program internal autodial: 1 Press Feature *2. 2 Press a memory button. 3 Dial the extension number. 4 Press OK to store the number. To use features: 1 Press Feature *3. 2 Press a memory button. 3 Press Feature and enter the feature code. 4 Press OK to store the feature code. To erase memory buttons: 1 Press Feature *1. 2 Press a memory button. 3 Press OK to erase the button. IP Phone 2004 User Guide
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16 Chapter 2 Features and buttons NN400 NN40050 50-10 -108 8
