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Argent Terminal Adaptor - User Guide
Version 1.3
Version 1.1 Telstra Corporation Limited
Page 1/29 ACN 051 775 556
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Argent Terminal Adaptor - User Guide The information contained in this document was correct at the time of printing. However, in order to improve its products, Telstra reserves the right to modify the details in this document at any time and without warning. Copyright© 1999 Telstra Corporation Limited Copyright© 1999 Braintree Communications Pty Ltd http://www.braintree.com.au This work is copyright. All rights reserved. Other than for purposes and subject to conditions prescribed under the
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Argent Terminal Adaptor - User Guide Table of Contents 1 INTRODUCTION 5 2 SCOPE 5 3 DESCRIPTION 5 3.1 Application 5 3.2 Definitions 6 3.3 Package Contents 6 3.4 Back Panel 7 3.5 Top Panel Seven Segment Display 8 3.6 ATA Activation Instructions 9 3.6.1 Prepare position 9 3.6.2 Connect ATA to NT1 9 3.6.3 Connect the EFTPOS terminal to ATA 9 3.6.4 Power-up the ATA 10 3.6.5 Adjust the Display Orientation of the ATA 10 3.6.6 Select the Required TEI Number 10 3.6.7 Observe D-Channel X.25 Call Progress
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Argent Terminal Adaptor - User Guide 4 V.24 SERIAL PORT ‘AT’ COMMANDS 21 4.1 Introduction 21 4.2 ‘AT’ Commands 21 4.3 S register settings 22 5 POTS TELEPHONE SUPPLEMENTARY FEATURES 23 5.1 Introduction 23 5.1.1 Abbreviations used in the POTS feature descriptions 24 5.2 Telephone Port (POTS) Features 25 5.2.1 Call Waiting (CW) 25 5.2.2 Malicious Call Identification (MCID / MCT) 25 5.2.3 Calling Line Identification Restriction (CLIR or Call Blocking) 25 5.2.4 Call Line Presentation (CLIP) 26 5.2.5
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Argent Terminal Adaptor - User Guide 1 INTRODUCTION This document is provided as a guide describing the procedures for installation, usage and maintenance of Telstra’s Argent Terminal Adaptor (ATA). It is highly recommended that a Telstra qualified technician install this product. However, if you choose to install the ATA yourself, you will need knowledge of the operation of Telstra’s Argent service and be familiar with the installation process of digital terminal adaptors. The ATA can be used a
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Argent Terminal Adaptor - User Guide 3.2 Definitions The following words, acronyms and abbreviations are referred to in this document. Term Definition ATA Argent Terminal Adaptor EFTPOS Electronic Funds Transfer at Point Of Sale CPE Customer Premises Equipment FFS Fee For Service MFFS Maintenance Fee For Service NMS Network Management System POTS Plain Old Telephone Service PPP Point-to-Point Protocol TEI Terminal Endpoint Identifier 3.3 Package Contents The ATA package (Telstra Material Number
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Argent Terminal Adaptor - User Guide 3.4 Back Panel The ATA contains one analogue EFTPOS port (611 data phone socket), one V.24 (Serial/RS232) data port (DB25 connector), one standard analogue telephone port (RJ45 connector) and one ISDN port (RJ45 keyed connector). Figure 1: ATA Back Panel The function for each of the ports is listed below. Port Functions EFTPOS Modem port Connects to modem enabled EFTPOS Terminal V.24 / Serial port (RS232) PPP access to Internet, from Windows, Unix, Mac V.120
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Argent Terminal Adaptor - User Guide 3.5 Top Panel Seven Segment Display The Seven-Segment display consists of lighted segments to display numbers 0-9 plus a dot. This shows the startup state of the ATA and on-going status of the EFTPOS connection. Displays do not relate to calls on the POTS port or the V.24 serial port (except for EFTPOS). When starting up the ATA, the Seven-Segment display lights up and moves through a sequence of patterns and numbers. The numbers displayed are steady when
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Argent Terminal Adaptor - User Guide Only the decimal point on the Seven Segment Display is illuminated when the configuration has been downloaded successfully by the Argent NMS, and the ATA is functioning correctly with connected EFTPOS terminals responding normally. No other codes will be displayed on the Seven Segment Display in this mode and the unit can be assumed to be correctly configured and operational. If the ATA is commissioned before it is connected to an EFTPOS machine then it wil
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Argent Terminal Adaptor - User Guide 3.6.4 Power-up the ATA Insert the Plugpack connector into the 12VDC socket on the ATA back panel. Whilst pressing and holding the RST button at the back of the ATA, turn the 240V power on at the power point. Release the RST button when the display changes to a “C”. 3.6.5 Adjust the Display Orientation of the ATA The ATA starts with a “C” displayed (for “cold boot”) then progresses to the “Display Orientation Mode” and you have 3 seconds to press the RST butto
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Argent Terminal Adaptor - User Guide Next, the ATA makes a new D-Channel X.25 call to the main Argent NMS, to automatically download its configuration. “Remote Management in Progress” (Display 4) will be displayed during this process. 3.6.9 Observe the Software Download The Argent NMS will then make a decision if the ATA requires a new version of software. If this decision is made the NMS will start downloading the new software which will take between 3 to 10 minutes. “Software Download in Prog
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Argent Terminal Adaptor - User Guide 3.6.12 Observe that the ATA is ready and record the service details When the above steps have completed successfully, and the configuration is downloaded. There may be a 1-2 minute delay while the ATA activates software, after which the decimal point on the Seven-Segment Display will be illuminated indicating that the unit is now ready for EFTPOS transactions. (NOTE: If the EFTPOS terminal is not yet connected the final display will be a flashing 3 - “No car
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Argent Terminal Adaptor - User Guide 3.6.14 Point-to-Point Protocol (PPP) Installation PPP is used to connect to Internet or other ISDN TAs using the common Windows, Unix, Macintosh interfaces. Most commonly, it is used for Internet access. ® PPP over a OnRamp 2 B-channel can be invoked via the V.24 Serial port, from a Windows 95 PC or similar, by setting up Dial-up networking similar to the configuration of a standard modem. To use PPP, set up your computer as you would for connecting a standar
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Argent Terminal Adaptor - User Guide 5. Click on Add 6. Tick Don’t detect my modem; I will select from list 7. Click on Next 8. Select Standard Modem Types – Standard 33600 bps Modem 9. Click on Next 10. Select the Communications port to which the ATA Modem is attached Version 1.1 Telstra Corporation Limited Page 14/29 ACN 051 775 556
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Argent Terminal Adaptor - User Guide 11. Click on Finish 12. Click on Properties 13. Set Maximum speed to 115200 14. Click on Close Your ATA Modem is now installed 3.6.15 Installing Dial-Up Network To Install Dial-Up Networking (DUN) and TCP/IP please refer to your Microsoft Installation Guide or your Internet Service Provider (ISP) for the latest configuration information. Version 1.1 Telstra Corporation Limited Page 15/29 ACN 051 775 556
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Argent Terminal Adaptor - User Guide 3.6.16 Configuring Dial-Up Networking (DUN) 1. Open My Computer from your Desktop 2. Open Dial-Up Networking 3. Double click on Make New Connection 4. Type in the name of your ISP 5. Select a device (Standard 33600 bps Modem) 6. Click Next 7. Type in the area code and telephone number of ISP dial-up number Version 1.1 Telstra Corporation Limited Page 16/29 ACN 051 775 556
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Argent Terminal Adaptor - User Guide 8. Click Next 10. Click Finish 3.6.17 V.120 Setup V.120 allows a device using a serial port to connect to another remote device using a serial port. The V.120 carries the data transparently like a cable. V.120 handles transport mechanisms without involving the end devices or terminals. This protocol is ideal for legacy equipment that previously required a modem, or leased line for connection. Some applications would be connection to Cash Registers, monitori
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Argent Terminal Adaptor - User Guide 3.7 ATA Maintenance In the case where the Argent TA fails to operate, contact your Service Provider for assistance. 3.7.1 Check the Seven Segment display Check the ATA Seven Segment Display for indication of possible fault conditions. The normal running state is Decimal point only illuminated. 3.7.2 Check that the Power is On Check to see that the power is “on” and that all the physical connections are in place and correctly located. 3.7.3 Restart the ATA Sw
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Argent Terminal Adaptor - User Guide 3.7.7 Maintenance by Telstra Telstra Service Assurance contracts are available for the ATA which can cover labour and parts for maintenance activity during contracted hours (please note that some exclusions do apply eg unfair wear & tear). The customer should contact their Service Provider to apply for a Telstra Service Assurance contract. Telstra can provide maintenance to uncontracted customers however “Maintenance Fee For Service” charges will apply. Cont
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Argent Terminal Adaptor - User Guide 3.8.4 ATA out of Warranty - with Telstra Service Assurance If an ATA, which is out of warranty, is found to be faulty and you have a Service Assurance contract, Telstra will replace the complete ATA package free of charge (if it cannot be repaired on site). Version 1.1 Telstra Corporation Limited Page 20/29 ACN 051 775 556
