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Raven EDGE
User Guide
20070914
Rev 3.0B
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Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink Raven are used in a normal manner with a well‐constructed network, the Sierra Wireless AirLink Raven should not be used in situations where failure to transmit or receive data co
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Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/o
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Preface Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-781-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 3159 Corporate Place Hayward, CA USA 94545 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax
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Contents Introduction to the Raven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 AceWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Light Patterns. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configuring your Raven . . . . . . . .
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Contents Configuring Modbus/BSAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Modbus Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Telemetry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Remote Terminal Unit (RTU) . . . . . . . . . . . . . . . . . . . . . . .
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Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 +++ . . . . . . . . . . .
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Contents *SMTPADDR=[d.d.d.d][name] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 *SMTPFROM=email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 *SMTPPW=pw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 *SMTPSEND=email[body] . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Circuit Switch Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Configuring Circuit-Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 AT Commands and the Command String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Common AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 1: Introduction to the Raven • ALEOS™ • AceWare™ • Connecting to the your The Raven is an intelligent wireless gateway, powered by cellular provider ALEOS™, and optimal for providing primary or backup Network network connectivity for any high‐reliability/ high‐availability applications. • EDGE Communication The Raven is the perfect solution for any device with an Ethernet connection that requires pervasive connectivity including PCs, routers, network equipment and POS/ATMs as well as c
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Introduction to the Raven Figure 1-2: Powered by ALEOS AceWare™ A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. AceWare™ is the device management and monitoring application suite for Sierra Wireless AirLink products powered by ALEOS. � AceManager � AceNet � AceView � Modem Doctor These modem utilities, except AceNet, are free of charge to those who own Sierra Wireless AirLink modems. You can download the applicatio
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Introduction to the Raven Figure 1-3: AceManager Simplified Deployment AceManger provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure other devices in your fleet with identical settings, ensuring a simple, accurate deployment. Monitor and Control AceManger allows an administrator
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Introduction to the Raven AceNet AceNet, the enterprise grade productivity enhancing tool, enables you to efficiently deploy and monitor Sierra Wireless AirLink products on a large scale. Figure 1-4: AceNet Network Monitoring AceNet allows you to efficiently deploy, monitor, and maintain wireless networks of any size by enabling you to quickly configure an entire group of Sierra Wireless AirLink modems to the same parameter settings using templates built with AceManger. To ensure your imp
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Introduction to the Raven Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven activity which you can then send to Sierra Wireless support, erase the current configuration completely. Rev 3.0B Feb.08 11
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Introduction to the Raven Figure 1-6: Modem Doctor Modem Doctor USB 1. Open the ModemDoctorUSB.exe. 2. Select any one option. Note: If you are using USB port as serial, then USB device is set to “o” and if you are using the default option then the USB device is set to “1”. The available port is automatically detected. Passsword is the fault password. 3. Press Erase. The modem will then reset. Note: If you erase the fatory defaults will be restored. USBnet is the factory default port. Rev 3.
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Introduction to the Raven Figure 1-7: Modem Doctor: USB connection Connecting to the your cellular provider Network The Raven uses your cellular provider as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1. When your Raven is powered on, it automatically searches for cellular service using EDGE. 2. Your Raven establishes a PPP (Point to Point Protocol or “dial” up connection) link to the your cellular provider network, also called registering on t
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Introduction to the Raven Figure 1-8: Connecting to the Internet The Raven will perform a one‐to‐one routing for all internet traffic to and from the computer or other end device. One‐to‐ one means that your Raven will provide a connection for one device to the Internet at a time. In Private Mode, the Raven will provide NAT (Network Address Translation) for the computer or other end device. Note: The Raven does not provide advanced routing required by one- to-many (several devices connected
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Introduction to the Raven address for your modem, you can use a Dynamic DNS service (such as IP Manager) to translate your IP address into to a domain name. Caution: If you want to connect remotely to your Raven using TCP/ IP, the IP address given to your modem by your cellular provider cannot be a private or internal IP address (such as a custom APN or special private network) unless you are on the same network or inside that network’s firewall (such as with frame relay). EDGE Communicatio
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2 2: Specifications • Power Connector Features and Benefits � Embedded Intelligence � Low Power Consumption � High‐Speed 2‐way Data � Ethernet Port � Persistent Network Connectivity � Remote Management and Configuration � Class I Div 2 Certified Technology � GSM EDGE With Fallback to: · GPRS (MS‐12) Bands � Quad Band GPRS/EDGE · 850 MHz, 900 MHz, 1800 MHz and 1900 MHz Environmental � Operating Temperature: · ‐30 to 70° Celsius � Storage Temperature: · ‐40 to 85° Celsius Power Consumption: (@12V
