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READ ME FIRST
®
*DSL Equipment Installation Guide:
Westell® 516
*Digital Subscriber Line
Part Number: W516MC01
Version 1.1
©2001 SBC Advanced Solutions, Inc. All rights reserved.
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Table of Contents Follow Steps 1 through 8 to complete the DSL Equipment Installation Step 1: Verify Your System Requirements and Documents 2 Step 2: Verify the Contents of Your DSL Equipment Kit 3 Step 3: Install a Telephone Filter on Every Telephone Line 4 Step 4: Choose Your Modem and Check Your Minimum Requirements 7 Step 5: Installing the Kingston® Software and Hardware 10 Step 6: Install the Westell® DSL Modem 11 Step 7: Finish Configuring your Syst
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Step 1: Verify Your System Requirements and Documents This Installation Guide is for Macintosh® users only. The SBC Express installation software will ensure that you meet the following minimum requirements. You will not be able to complete the installation without meeting these requirements. • Macintosh® system with any one of the following: a) A built-in Ethernet port (consult your system’s documentation for details)* b) An available PCI slot (if Ethernet port not available) c
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Step 2: Verify the Contents of Your DSL Equipment Kit Your DSL Equipment Kit Contains: A: This Installation Guide and the SBC Express Installation CD. B: 1 Westell® 516 DSL Modem with Ethernet cable (connects to Adapter, below), and power cable. C: 1 Filter Pack containing: 5 in-line filters, 1 wall-mount filter, 1 two-way adapter, and 1 data cable. D: 1 Kingston® Ethernet Adapter for Desktop Macintosh (KNE110TX or KNE111TX) --OR-- E: 1 Kingston® Ethernet Adapter for Laptop Ma
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Step 3: Install a Telephone Filter on Every Telephone Line 3-1 Set up the phone jack where your DSL modem will go. 1) Locate the phone jack where you want to connect your DSL 2) Insert the 2-way adapter in the phone jack 3) Connect a filter to one side of the 2-way adapter Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 4 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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4) If you have a phone, fax machine, analog modem or other phone device at this location, connect it to the filter 5) Connect the data cable that will go to your DSL modem to the unfiltered side of the 2-way adapter To the DSL modem Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 5 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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3-2 Install a filter on all other phones and phone devices. Why do I need a filter on all my other phones and phone devices? Converting your regular phone line into a high-speed Digital Subscriber Line (DSL) can cause audible noise (high pitched tones and static) when you talk on the phone. You need to install a filter on every telephone or device that shares the same phone number as your DSL line to eliminate this noise. Answering machines Other phones Caller ID boxes filter fil
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Step 4: Choose Your Modem and Minimum Requirements Check 4-1 Insert the SBC Express CD into your CD-ROM drive. Double click the “SBC Express” icon. 4-2 SBC Express displays the Welcome screen. Click Start to proceed. Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 7 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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4-3 SBC Express displays the license agreement. If you agree to the terms, click Accept. If you do not accept, installation cannot continue. . 4-4 SBC Express quickly checks your computer system to ensure that it meets the minimum requirements for DSL service. Click Next to proceed if you meet all requirements. Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 8 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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If your computer meets the minimum requirements, SBC Express automatically proceeds to the next step. You should continue to Step 6 on page 11. If you shutdown your computer, leave the CD in the CD-ROM drive, and SBC Express will continue after you restart. If your computer does not meet the minimum requirements, SBC Express displays a message with details of the problem. Your computer must meet the minimum requirements before you proceed. If your computer fails the minimum requirem
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Step 5: Installing the Kingston® hardware (if needed) IMPORTANT NOTE: Most Macintosh computers already have an Ethernet card installed. If this is the case with your Macintosh, SBC Express would have reported that you passed the minimum requirements. If you see the following screen, it is not necessary to install the Kingston® Ethernet Adapter provided in this equipment package. You may proceed directly to Step 6 on page 11 if you see the screen above. If not, you will need t
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Step 6: Install the Westell® 516 DSL Modem Your computer should be turned on. Your modem should be turned OFF. You should be at the following screen in the SBC Express Software. Only click Next AFTER modem is setup. 6-1 Consult the following diagram. Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 11 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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6-2 Plug the power cable into the DSL modem and an electrical outlet. 6-3 Connect the data cable to your telephone jack and your DSL modem. There should NOT be a filter between the data cable and the wall jack. 6-4 Connect the Ethernet cable to the Kingston® Ethernet Port or the built –in Ethernet Port on the back of your PC and to the Ethernet Port on the back of your DSL modem. 6-5 Turn the DSL Modem power switch ON. 6-6 The Power, Link and Ready lights should all turn solid green wi
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Step 7: Finish Configuring Your System 7-1 SBC Express now prompts you for your first and last name. Please type your first and last name and then click Next to proceed. 7-2 Enter your 10-digit phone number in the next screen. Click Next to proceed. Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 13 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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7-3 Congratulations! You have finished setting up your DSL hardware. Click Quit in SBC Express and then proceed to Step 8. Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 14 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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Step 8: Follow the Instructions Supplied Separately by your Internet Service Provider Your Internet Service Provider may have provided you additional instructions. These instructions may contain information about account setup, additional software installation, and/or Internet usage. Please follow those instructions to complete your Internet connection setup. Your Internet Service Provider will offer technical assistance if you need help connecting to the Internet. Installation
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Appendices Installation Guide for Customer Self-Install: Westell ® 516, Macintosh Page 16 ©2001 SBC Advanced Solutions, Inc. All rights reserved.
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APPENDIX A Having Trouble? If the suggestions below don’t resolve your problem, technical support is available from your Internet Service Provider. Please refer to the Internet Service Provider's information on how to contact them for technical assistance. I can’t open my computer case. What do I do? • Consult your computer manufacturer’s Owner’s Manual. • Call your computer manufacturer’s Support Line. I can’t connect. What do I do? • Make sure there is no filter on the
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APPENDIX B: Installing the Kingston® hardware (if needed—see Step 5) IMPORTANT NOTE: If your computer already has an Ethernet card installed and you passed the minimum requirements step in the SBC Express Installation Software, it is not necessary to install the Kingston® Ethernet Adapter provided in this equipment package. If you have a newer Macintosh (iMac®, iBook®, and G4 Cube®) with a built in Ethernet port you do not need to install the provided Kingston® Ethernet Adapter.
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Installing the Kingston® Ethernet Adapter • Follow steps B-1 through B-10 below for Desktop Macintosh installations. • For Laptops, skip to step B-11. DESKTOP Systems B-1 Click Quit in SBC Express and then turn off all peripheral devices. Remember to leave the SBC Express CD in the CD-ROM drive. B-2 Unplug the power cord for your computer from the electrical outlet. B-3 Open the case of your computer (review your computer manufacturer’s Owner’s Manual for specific instructions).
